Customer Service Department Manager
$85k - $100kUline Shipping Supplies
Customer Service Department Manager
Pay from $85,000 to $100,000 per year
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
Manage the daily activities of various Customer Service departments.
Evaluate team procedures and identify areas for improvement.
Review performance reports and suggest ways to increase efficiency.
Resolve escalated customer issues promptly.
Minimum Requirements
Bachelor’s degree.
3+ years of customer service management experience.
Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Department Manager in Waukegan, IL vacancy
$85k - $100k
...Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager...SuggestedLocal areaUline, Inc.
North Chicago, IL4 days ago- Uline is seeking a Customer Service Department Manager in Waukegan, IL. You will empower team leads and manage daily operations to deliver exceptional customer experiences. The role requires a Bachelor’s degree and 3+ years of customer service management experience. Benefits...Suggested
- Uline is seeking a Customer Service Department Manager at their Kenosha branch in Illinois. In this role, you will empower teams to deliver outstanding customer service while managing daily activities and evaluating team performance. The ideal candidate has a Bachelor’s...Suggested
$55k
...partners with T-Mobile to provide customers with high-speed fiber... ...opportunities related to this post are managed and fulfilled by Metronet.... ...TV, voice, and internet services, we’re not just focused on expanding... ...review the Know Your Rights notice from the Department of Labor.SuggestedContract workWork at officeImmediate startQ
North Chicago, IL5 days ago- ...Sales Manager RamPro is a commercial facilities cleaning company specializing in kitchen... .... We provide comprehensive cleaning services for restaurants, industrial facilities,... ...content ideas and marketing feedback based on customer interactions. ~ Client Relationship...SuggestedContract workFlexible hours
Rampro
Zion, IL18 hours ago - Overview Are you a current Director in the field of Early Childhood Education? Do you currently feel you have hit a career wall? Are you looking for a new opportunity with better compensation, support , and a career that offers growth opportunities? ...Full timeWorldwide
The Nest Schools
North Chicago, IL2 days ago - ...District Manager To provide strong leadership by overseeing the people, processes, and operations of Dunkin / Baskin Robbins stores... ...Provides leadership for each store manager in the market to ensure customer satisfaction. Leads the way by working with each General...Casual workWork at officeLocal area
Dunkin'
Waukegan, IL15 days ago $84.57k - $194.12k
...Job Description Job Description: Under the direction of the Regional Manager or designee, the Division Manager is responsible for the direct supervision of all day-to-day operations, administration, transportation, safety, training, and maintenance sections of...Contract workWork at officeRemote workPace Suburban Bus
Waukegan, IL18 hours ago$24 per hour
...Department Manager This position is located at 6170 W Grand Ave, Gurnee, Illinois, 60031 United... ...that is engaging and inspiring to the customer while fostering continual team development... ...through a strong level of customer service, business and key metric analysis, and...Home officeFlexible hoursNight shiftUrban Outfitters , Inc.
Gurnee, IL3 days ago- ...are seeking a dynamic and relationship-driven Client Relations Manager to lead client partnerships, drive satisfaction, and support revenue... ..., and operations, ensuring a seamless experience for our customers while maintaining internal alignment across ordering, production...
$58.7k - $71.76k
...opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of... ...team to deliver excellent store standards and customer service. Resilient with a proven ability to lead a team and...Hourly payLocal areaImmediate startFlexible hoursPrimark
Gurnee, IL3 days ago- Uline is seeking a Senior Customer Operations Manager in Waukegan, IL, to lead efforts in minimizing order delays and enhancing customer service. This role includes managing operations and reporting key metrics while guiding teams to improve performance. Candidates should...
- ...our GREAT team! Do you enjoy customer interaction and relationship... ...OUR TEAM! The Assistant Manager, as a member of the Retail Team... ...the credit union's sales and service culture and will assist in... ...relationships while working with other departments to provide services that...Temporary workLocal area
Great Lakes Credit Union
Zion, IL18 hours ago - ...respected commercial flooring installation service company in the industry, with 60+... ...Kiefer's Account Executives guide customers in choosing and purchasing athletic and... ...offer turn-key services to Sport Facilities Managers, Athletic Coaches, Architects, Designers...For contractors
Diverzify
Gurnee, IL1 day ago $90k - $110k
...Sr Account Manager Location: Waukegan, IL, US, 60087 Onsite or Remote: Onsite Company Name: Luxor Workspaces LLC At Luxor, we cultivate... ...accounts, driving sustainable revenue growth through long-term customer partnerships. This role is responsible for identifying and...Work at officeLocal areaRemote workEBSCO Industries Inc
Waukegan, IL4 days ago- AbbVie is looking for a Manager of Support Services to oversee the support center operations, ensuring excellent service for patients and healthcare providers. You will lead a team, monitor compliance programs, and drive continuous improvement initiatives. The ideal candidate...
$80k - $100k
...struggling clinicians behind the scenes Helped newer therapists build confidence Balanced ethical care with productivity demands Managed difficult cases and team dynamics Seen what poor leadership does to therapist morale This role gives you the opportunity to...Private practiceWork at officeWork from homeFlexible hoursEllie Mental Health - Manchester, New Hampshire
Gurnee, IL1 day ago- ...is for you. Leadership & Team Development Lead, inspire, and manage a team across instructor, studio lead, and sales functions -- setting... ...every client touchpoint reflects JETSET's standards of service. Build, document, and continuously improve policies, processes...
$16 - $22.2 per hour
Store - CHI-GURNEE, IL Deliver a customer‑centric shopping experience by managing and delivering effective front‑end operations and expectations. Lead the... ...deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence...Full timePart timeLocal areaNight shiftEarly shift$16.5 - $17 per hour
...presentation and safety. Candidates should possess excellent communication skills, retail supervisory experience, and a commitment to customer service. Competitive pay between $16.50 - $17.00 per hour, along with a comprehensive benefits package. Join a diverse team that...Hourly pay$75k
...success in the Waukegan, IL area. This role involves promoting educational programs, providing counseling to prospective students, and managing event/activity plans. Candidates should possess a Bachelor’s degree and strong communication skills. Additional perks include a...Remote jobFull time$26.44 - $27.88 per hour
...serving more than 4.5 million customers worldwide with products and... ...Known for its commitment to service and award-winning culture,... ...technical support and inventory management. In the Endless Assortment... ...relationships across all departments. Communicate our pricing offers...Hourly payFull timeWork experience placementLocal areaRemote workWorldwideGrainger Businesses
Lake Forest, IL3 days ago- A leading national company is seeking an Account Manager to achieve annual sales targets and maintain customer relationships. The role includes traveling to various locations for meetings and conducting regular sales calls. Candidates should have at least two years of sales...Remote jobFlexible hours
$75k
...Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational... ...outside business development, consultative sales or account management. You know it’s not all about achieving your goals. While that...Work at officeLocal areaRemote workFlexible hoursWeekend workAfternoon shift$75k
A leading educational services company is seeking an Account Executive to oversee the Waukegan, IL territory. This role offers a salary starting at $75,000 with potential for a six-figure income after five years. The ideal candidate will have a Bachelor’s degree and strong...Remote job$33 - $38 per hour
Uline is hiring a Bilingual Customer Service Team Lead at their Kenosha Branch. This role will focus on coaching representatives to ensure exceptional customer service while managing team performance. Ideal candidates should possess strong communication skills and be fluent...Hourly pay- Uline is seeking a Bilingual Customer Service Team Lead at our Kenosha Branch to lead a dedicated team focused on delivering exceptional customer service. This role involves coaching representatives, reviewing customer interactions for quality, and facilitating team meetings...
- Beacon Roofing Supply, Inc is seeking an experienced Outside Sales Account Manager in Waukegan, Illinois. The role involves managing a significant book of business while developing and executing account plans focused on retention and profitability. The ideal candidate will...
- ...significant institutional impact and to enable faculty and students to thrive in a focused, sustainable research environment. Hiring Manager Title President Travel Percent Less than 10% Functions Education/Academic Administration Operations Confidential
- ...Position: Community Manager JOB TITLE: Community Manager Unit Size: 300-500 units in one community REPORTS TO: Regional... ...while ensuring company standards are achieved and excellent customer service is delivered. Exhibits strong commitment to the service needs...Full timeMonday to Friday
Bh Services
Gurnee, IL5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Department Manager. Be the first to apply!
Related searches
- insurance customer service manager Waukegan, IL
- manager customer success team Waukegan, IL
- sales customer service manager Waukegan, IL
- manager customer experience Waukegan, IL
- customer service executive Waukegan, IL
- director customer care Waukegan, IL
- customer service support manager Waukegan, IL
- customer service account executive Waukegan, IL
- customer advocacy manager Waukegan, IL
- work from home customer Waukegan, IL