Customer Account Administrator

Location: California Office, 11090 White Rock Rd, Rancho Cordova, CA 95670, USA As a Customer Account Administrator, you will be responsible for intake of assignment requests under the supervision of the Logistics Team Lead. This is a full-time in-office position. Two Openings: Monday through Friday, 6:00AM to 2:30PM Monday through Friday, 5:30AM to 2:30PM Pay: $20 - $22/hr based on experience. What will you be doing? Complete data entry assignment requests, provide clear assignment verification and updates to account managers. Intake, process, and upload vendor insurance & onboarding packet data and log into the company’s TMS within one business day of receipt. Provide excellent customer service to all clients, vendors and staff. Serve as key point of contact for clients, vendors and team helping to build mutually beneficial relationships with ACERTUS’s valued client partners. Assist in the development of transformational projects that provide continuous improvement across operation business needs. Data Entry with minimal errors You must be willing and able to perform all other duties as assigned by management. What are we looking for? High school diploma or GED required. Associate degree or higher, in business related field, preferred. 6 months office and customer service experience. Excellent computer skills and ability to navigate multiple websites. Data Entry experience Auto-finance, dispatch, or call center experience preferred. Strong writing and word processing skills Good oral and written communication skills. Working knowledge of Microsoft Office programs, especially Excel, and Google Sheets. Personal responsibility to manage change. Benefits Medical, Dental and Vision Insurance benefits available on the 1st day of the month following your start date. Company Paid Time Off 8 Company Paid Holidays 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date. (must be 21 years of age) Casual Dress Code About ACERTUS ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services are designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America. ACERTUS – Relentless Drive to Deliver! ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Acertusdelivers made Inc