Wraparound Case Manager

Job Title

Wraparound Case Manager

Position Description

Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.

Vision: To better the lives of children and adults in Harris County.

Brief Position Overview: Under the supervision of the Wraparound Program Supervisor, the Wraparound Case Manager provides assessment, short-term case management, monitoring, and service coordination for youth referred by Justice of the Peace Courts and school districts. The position supports youth and families in meeting court-related expectations, coordinates wraparound planning, and maintains accurate and confidential case documentation consistent with department and court requirements.

Duties & Responsibilities:

• Provides support and problem-solving when court-related or behavioral concerns arise.
• Assists families in stabilizing situations that may affect school attendance, court compliance, or safety.
• Conducts Child Adolescent Needs Strength (CANS) assessment and gathers information relevant to court referral.
• Facilitate family team meetings using the Wraparound principles and process.
• Develops strength-based plans of care with youth and families.
• Monitors court-ordered conditions and supports families in meeting expectations.
• Links youth and families to educational, behavioral-health, and community resources. Coordinates services based on plan of care recommendations.
• Assists in reducing barriers to participation.
• Maintains complete records of referrals, contacts with families at home, schools, and community settings, meetings, and services in case management data system.
• Prepares written updates as requested by JP Courts and partner agencies.
• Serves as liaison between families, JP Courts, Juvenile Probation, DFPS, schools, and service providers.
• Participates in staffing, meetings, and consultations as needed.

Harris County is an Equal Opportunity Employer

Requirements

Education:

• Bachelor's Degree in Psychology, Sociology, Social Work, Criminal Justice, or a closely related field.

Experience:

• One (1) year full time paid continuous work experience working with youth and their families in a youth service agency, in an institutional, counseling or social services setting.

Language:

• Must be Bilingual - Fluent in English/Spanish.

Licensure/Certification:

• Reliable transportation with a valid driver's license and auto liability insurance is required.
• Must pass CANS certification within 30 days of onboarding.

Knowledge, Skills, and Abilities:

• Knowledge of youth development, family systems, and community resources.
• Knowledge of basic court processes and terminology preferred.
• Ability to work with diverse families and manage sensitive situations.
• Ability to work independently while collaborating across systems.
• Proficiency in Microsoft Office and case-management software.
• Knowledge of county, state, and federal laws, Texas Family Code, statutes, rules, ordinances, and regulations governing children.
• Knowledge of principles, practices, and techniques of case management and administration, case management documentation, and records management.
• Ability to maintain the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities.
• Communicates detailed and often sensitive information effectively, both orally and in writing.
• Establishes and maintains effective relationships with adolescents, family members, school and government officials, law enforcement, community partners, and the general public.
• Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.
• Skill in analyzing, interpreting, and applying Texas Family Code policies and procedures, and federal, state, and local laws and regulations pertaining to governing children.

Note: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Position Type, and Typical Hours of Work:

• Full-time | Regular
• Monday - Friday| 8:00 a.m. – 5:00 p.m. (Evenings and Weekends as needed)

Salary:

• $50,003.20--$53,040.00(Annually)
• Based on 26 Pay Periods
• Plus, Mileage Reimbursement.

Work Location:

• 6300 Chimney Rock Rd., Houston, TX 77081

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Harris County Employee Benefits

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website: