Police Dispatcher

Job Posting

This is a recruitment for Entry-Level Public Safety Dispatchers and for experienced Public Safety Dispatchers, or candidates who have successfully completed, or are currently enrolled in, the Public Safety Dispatcher Basic Course. Under supervision, receives and transmits emergency public safety messages by telephone, voice radio, and alarm signals, and performs related duties as required. Must work alternating shifts including some weekends and holidays.

Essential Job Duties:

• Secures and records information as to the exact location and circumstances of emergencies; uses voice radio to dispatch necessary equipment in accordance with predetermined plan, and notifies supervisor on duty; keeps radio contact with officers on assignment; keeps supervising officers informed of situations; maintains communication liaison with other agencies; studies and is familiar with locations of streets, buildings, and patrol beats; and performs miscellaneous clerical duties.

Qualifications, Knowledge, Skills, and Abilities:

• Knowledge of: Police office practices and procedures and basic radio and telephone communications. Knowledge of geography of Montclair desirable.
• Ability to: operate radio, telephone, and teletype equipment; work any shift (rotating every four months), or day of the week; reason and react effectively in emergency situations; cooperate with others; apply procedures for handling unique problems; work under pressure and shift suddenly to new tasks when priorities change; work rapidly and accurately with names, numbers, codes, and symbols; exercise good judgment with a memory for details; recognize and keep information confidential; and speak clearly and distinctly.
• Education and Experience: High School graduate or G.E.D.; one year responsible general clerical, communication, or public service experience. Candidates who have not completed the POST Public Safety Dispatcher Basic Course prior to employment will be sent to the course during the first year of appointment as a dispatcher.
• Special Skills: Type 40 Net Words Per Minute (WPM)

Selection Process:

The Montclair Police Department offers full testing services for the position of Entry-Level Police Dispatcher through National Testing Network, Inc. To begin the application process for this position and schedule testing, go to select EMERGENCY COMMUNICATIONS, and sign up for the Montclair Police Department. Candidates who are experienced dispatchers or have successfully completed, or are currently enrolled in the Public Safety Dispatcher Basic Course do not have to complete the above NTN testing process.

The City of Montclair is an Equal Opportunity Employer.