Customer Service Coordinator

LHH Recruitment Solutions is seeking a Customer Service Coordinator for our Logistics client in the Nashville, TN area. In this role, you’ll act as a key point of contact supporting customers and internal teams to ensure orders are processed accurately and delivered on time. Type: Temp to Hire Location: Nashville, TN. (On-Site) Hours: Monday-Friday 7:00am-4:00pm Pay : $23-$24 per hour Responsibilities Support order processing and coordinate delivery timelines Serve as a primary point of contact for customer inquiries and updates Research product availability, pricing, and order details within internal systems Process order changes, returns, and shipment updates as needed Partner with internal departments to resolve issues and ensure timely fulfillment Review orders for accuracy and maintain detailed records in company systems Identify opportunities to improve processes and enhance customer experience Qualifications 1+ years of experience in customer service, administrative support, order processing, hospitality, logistics, or another fast-paced customer-facing environment. Required Skills Experience working in a high-volume environment Strong attention to detail and ability to multitask Proficiency in Microsoft Office Strong communication and problem-solving skills Comfortable learning product or technical information Positive attitude with a customer-first mindset