Credit & Collection Analyst/ Data Entry & Operations Support/ Rate:$20

Job Description

Job Description

Job Title : Credit & Collection Analyst 3/ Data Entry & Operations Support Specialist

Location: 5859 Farinon Dr.Suite 200 San Antonio Texas 78249

Shift : Monday–Friday, 8AM – 4PM (Hybrid)

Monday–Thursday: Onsite | Friday: Remote

 

Job Description:

In this role, the Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions. This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.

 

Technical Skills:

Must Have:

• 10 Key Data Entry
• Contracts
• Credit Card Handling
• Customer Portals
• Customer Service
• Experience using SAP or similar enterprise systems
• MS Excel
• Organized and self-motivated

 

Nice To Have:

• Accounts Payable and Receivable
• Accounts Receivable Collection
• Federal Government Contracts
• Purchase Order Management

 

Primary Duties/Responsibilities:

• Proactively review and upload billings to respective customer portals
• Point of Contact for Credit Card Processing
• Provide exceptional customer support, responding to account queries in a timely and professional manner
• Proactively escalate to internal support partners and Sr Management as appropriate
• Identify, and communicate process improvement opportunities to Manager as appropriate

 

Qualifications:

Required:

• Knowledge of Government and commercial collections
• Excellent communication skills (written and oral)
• Superior customer service skills
• Good Administrative skills
• Strong attention to detail and goal oriented
• Ability to prioritize and manage multiple responsibilities
• Strong Microsoft Excel skills
• Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.

Preferred:

• Direct experience with SAP
• Working knowledge of Microsoft Office
• Experience working in a shared service center

\nCompany Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.