Case Manager

Promises Behavioral Health, LLC

Position Summary

The Case Manager plans, implements, and coordinates an array of comprehensive, individualized client services during their residency and in preparation for continuing care and safe, sober housing after discharge. The Case Manager also delivers psychoeducational and motivational enhancement instruction in group and individual settings and performs administrative duties in support of the program.

Primary Duties and Responsibilities

Perform patient screening, intake, orientation, and assessment
Develop or refine an individualized service plan based on assessment and other collateral data; make referrals for services as identified in plans; provide or arrange for patient transportation; and follow up on referrals during residency and for at least 30 days after discharge
Provide at least three individual case management sessions per patient per week; review individualized service plan, update as needed, and document the review in the patient's record
Assist patients in developing motivation for recovery and engaging in recovery activities appropriate for the early stages of behavior change
Document appropriately within client Medical Record
Assist patients in identifying and linking to appropriate resources for immediate needs and for the next levels of continuing care, safe and sober housing, and other recovery supports; assist patients with interviews and visits to prospective programs and providers; provide or arrange transportation to interviews.
Conduct psychoeducational and motivation enhancement groups
Attend staff meetings, case conferences and required training to coordinate with the program team and ensure quality of care and continuity in accordance with clinical policy
Maintain working relationship with agencies, community resources, and families to coordinate services for patient care; provide information on substance abuse treatment resources and services; make necessary referrals; facilitate follow-up to ensure appropriate services have been delivered; and maintain aftercare follow-up system
Establish and maintain patient files in accordance with internal, local, state and federal requirements and enter data in computerized and manual admission and discharge systems
Conduct toxicology screens as needed
Other duties as assigned

Knowledge, Skills, and Abilities

Strong clinical skills
Must be detail oriented
Able to work under pressure and meet deadlines as well as be flexible and dependable
Strong interpersonal, organizational and analytical skills
Structure and content of the English language including the meaning and spelling of words, rules of
composition, and grammar
Principles and processes for providing client services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
Human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders
Exceptional customer/client service with the ability to resolve service issues
Exceptional business acumen
In-depth knowledge of Joint Commission and DHS standards
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Ability to handle multiple priorities with a sense of urgency
Excellent interpersonal communication (verbal and written) and presentation skills
Motivating, developing, and directing people as they work
Being aware of others' reactions, understanding why they react as they do, and adjusting one's own actions in relation to others
Bringing others together and trying to reconcile differences
Listen to and understand information and ideas presented through verbal and written words and sentences.
Communicate information and ideas verbally and in writing so others will understand
Apply general rules to specific problems to produce answers that make sense
Combine pieces of information to form general rules or conclusions; including finding a relationship among seemingly unrelated events
Identify/recognize when something is wrong or is likely to go wrong and know who to involve for resolution
Generate various ideas about a given topic

Job Qualifications and Requirements

Education:

Bachelor Degree curriculum from an accredited institution, or equivalent combination of education and experience, is preferred.

Experience:

Knowledge of and experience with case management, is required.
Experience with substance abuse, mental health, health, housing, and community support services is required.
Experience with developing rapport with substance-abusing populations and referral and support systems is strongly preferred.
Experience managing patient services and computerized and manual records, is strongly preferred.
Experience complying with internal, local, state and federal requirements and regulations is strongly preferred.

Apply

Vacancy posted 11 hours ago

Similar jobs that could be interesting for youBased on the Case Manager in Worcester, MA vacancy

Shelter Case Manager
$24.52 - $33.17 per hour
...Title Code: 30COM034 Role Title: Shelter Case Manager FLSA Status: Non-exempt Union Status: None Job Level: 30 Department: 21 - Community Services Pay Range: $24.52 - $33.17 per hour Reports To: Shelter Manager Supervisory Responsibilities: No...
Suggested
Hourly pay
Contract work
Immediate start
Flexible hours
Shift work
Making Opportunity Count, Inc.
Shrewsbury, MA
13 days ago
Case Manager
...Job Description Job Description As a Case Manager, you will be responsible for providing comprehensive support and guidance to individuals and families in need. Your role will involve assessing client needs, developing and implementing individualized service plans...
Suggested
MERYL'S SAFE HAVEN, INC.
Worcester, MA
a month ago
Case Manager
$2,500 per month
...Cambridge St, Worcester, MA 01603, USA | Residential - Case Management | Hourly | 28.84 per hour | Full Time Veterans Inc. is a premier non-profit organization dedicated to ending veteran homelessness and inspiring 100,000+ veterans and their families across New England...
Suggested
Hourly pay
Full time
Temporary work
Work at office
Flexible hours
Veterans Inc
Worcester, MA
11 hours ago
Case Manager
$26 - $30 per hour
...or 7:30a-8p (3 shifts per week; 12 hour shifts) with every other weekend rotation. Responsibilities Job Summary The Case Manager is responsible for delivering comprehensive patient care, including individual, group, and family counseling. Key duties include...
Suggested
Hourly pay
Contract work
Internship
Flexible hours
Shift work
Weekend work
American Addiction Centers
Worcester, MA
4 days ago
Case Manager
$2,500 per month
...and following through with specific treatment plan goals. WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY: Provides supportive case management necessary for individuals to access medical, social, vocational, educational, substance abuse and/or mental health treatment supports...
Suggested
Full time
Temporary work
Work at office
Flexible hours
Veterans Inc.
Worcester, MA
a month ago
Young Adult Case Manager ($3,000 hiring bonus)
...Job Description Job Description TIL YOUNG ADULT CASE MANAGER ($3,000 Sign-on Bonus) YOUNG ADULT CASE MANAGER (Worcester Area) -Full time position located primarily in Fitchburg. Successful candidate will subscribe to a youth development philosophy, have experience...
Full time
Relocation package
Weekend work
Afternoon shift
Recruiter
Worcester, MA
11 days ago
Full-time Family Shelter Case Manager
...Job Description Job Description We are seeking a compassionate and motivated Case Manager to join our team at our Family Shelter. This position provides intake services, conducts comprehensive needs assessments, and develops and implements service plans for individuals...
Full time
Part time
Work at office
Local area
Flexible hours
Catholic Charities Worcester County
Worcester, MA
more than 2 months ago
Lead Case Manager
$28 - $30 per hour
...comprehensive care to address the issues that may impede their recovery. Under the direction of the Clinical Director and Program Manager, the Lead Counselor is responsible for providing new hire training for counselors. The Lead Counselor ensures that treatment services...
Hourly pay
Contract work
Work at office
Shift work
Afternoon shift
American Addiction Centers
Worcester, MA
4 days ago
Housing Case Manager
$21 per hour
...Housing Case Manager YWCA Central Massachusetts - Worcester, MA 01608 Overview Salary Range $21.00 - $21.00 Hourly Position Type Full Time Education Level 4 Year Degree Category Nonprofit - Social Services Description Job Title: Housing Case Manager Department...
Hourly pay
Permanent employment
Full time
Immediate start
Relocation package
Monday to Friday
Flexible hours
Weekend work
Weekday work
YWCA Central Massachusetts
Worcester, MA
4 days ago
Hospice RN Case Manager - Full Time
$98k - $104k
...Hospice RN Case Manager - Full Time - $2000 Sign-on bonus! Pay Range: $98,000 - $104,000 per year Monday - Friday 8:30 to 5pm, some rotating on call and weekend coverage The Jewish HealthCare Center is one of New England's most respected HealthCare...
Weekly pay
Full time
Temporary work
Local area
Relocation package
Monday to Friday
Flexible hours
Jewish Healthcare Center Inc
Worcester, MA
4 days ago
Hospice RN Case Manager
...Hospice RN Case Manager is responsible for the planning, coordinating, providing and documenting of care of terminally ill patients from day of admission through day of discharge. MAJOR TASKS, DUTIES AND RESPONSIBILITIES: # Keeps Clinical Director updated on patient...
SALMON Health and Retirement
Worcester, MA
5 days ago
Hospice RN Case Manager
$33.5 - $55.83 per hour
...Hospice Registered Nurse / RN Case Manager At Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including flexible scheduling,...
Full time
Part time
Local area
Flexible hours
Compassus
Auburn, MA
3 days ago
Elder Case Manager / ROSS Coordinator
...the WHA electronic record database, documenting and submitting case notes accurately and timely. # Meets objectives specified in... ...# Minimum of two years’ experience in human services, or case management of low-income persons. # Knowledge of local social service agencies...
Full time
Work at office
Local area
Monday to Friday
Worcester Housing Authority
Worcester, MA
5 days ago
Case Manager Registered Nurse
...Case Manager Registered Nurse MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Case Manager Registered Nurse (RN) for a travel assignment with one of our top healthcare clients. Requirements Eighteen months of...
Weekly pay
Contract work
MedPro Healthcare Staffing
Auburn, MA
5 days ago
Case Manager
...Sunrise Detox: Position Title: Case Manager Sunrise Detox is a premiere center for drug and alcohol detox. Sunrise promises to give you one of the most comfortable medical detox processes available. We believe in creating a different experience where our road to...
Hourly pay
Full time
Visa sponsorship
10 hours per week
Shift work
Weekend work
Praesum Healthcare
Millbury, MA
3 days ago
Hospice RN Case Manager
## Hospice RN Case ManagerApplylocations: Auburn, MAtime type: Full timeposted on: Posted Yesterdayjob requisition id: 2026-54596Company... ...****Your position perks as a Hospice Registered Nurse / RN Case Manager*** Competitive pay* Comprehensive onboarding* Health, dental,...
Full time
Part time
Local area
Flexible hours
Compassus
Auburn, MA
3 days ago
Adventure-based Case Manager
$49k - $57k
...Job Description Job Description Description: The Adventure-based Case Manager – Community & Family Support Services (CFSS) is central to the coordination and delivery of services to youth/young adults/adults(YYA) involved with the Department of Developmental Services...
Hourly pay
Full time
Work at office
Remote work
Work from home
Easy work
LUK, Inc.
Boylston, MA
a month ago
Employment Case Manager
...Description This position works cooperatively with the E/CBDS Manager and staff to support adults with developmental disabilities in achieving... ...documentation Participate in regular staff meetings, case management meetings, in-service training and other staff development...
Hourly pay
Minimum wage
Full time
Part time
Work at office
Local area
Remote work
Flexible hours
Catholic Charities Worcester County
West Boylston, MA
28 days ago
Case Manager
$21 - $21.5 per hour
...Case Manager Hot Job Westborough, MA 01581 Overview Salary Range $21.00 - $21.50 Hourly Position Type Full Time Job Shift 1st Shift/Days Education Level High School Category Entry Level Description *Offering a $2,000 bonus!* Location: Westborough...
Hourly pay
Full time
Shift work
Day shift
Spectrum Health Systems
Westborough, MA
5 days ago
Director of Case Management
...Director of Case Management Worcester, Massachusetts Full Time The individual in this position has overall responsibility for hospital utilization management, transition management, and operational management of the Case Management Department in order...
Full time
Veracity
Worcester, MA
1 day ago
Director of Case Management
$118k - $183k
...Job Description Director of Case Management Location: Worcester, MA Employment Type: Full-Time | Direct Hire Compensation: $118,000 - $183,000 annually Relocation Assistance: Available based on distance Position Overview Wheeler Staffing...
Full time
Relocation package
Wheeler Staffing Partners
Worcester, MA
4 days ago
Transitions Case Manager - Transition to Independent Living Services (TIL)
$49k - $57k
...Job Description Job Description Description: The Transition Case Manager works under the direction of the TIL Program. This position will successfully engage and retain young people in after care referred by LUK placement program(s). Through assessments and consultation...
Hourly pay
Full time
Work at office
Work from home
Easy work
LUK, Inc.
Worcester, MA
a month ago
RN Case Manager
$73k - $95k
...If you are ready to be part of an extraordinary team of caregivers, then come work where you matter.RN Case ManagerPosition OverviewThe Registered Nurse Case Manager (RNCM) is experienced in nursing, and leads each patient’s hospice care team, helping to create and manage...
Afternoon shift
St Croix Hospice
West Boylston, MA
4 days ago
Rapid Rehousing & Homeless Prevention Case Manager (SSVF)- Worcester, MA
$2,500 per month
...professional, highly motivated, goal-oriented, skilled, and hardworking individual to fill the Rapid Rehousing and Homeless Prevention Case Manager position and become a valued member of Veterans Inc. team! This case manager position is part of the Supportive Services for...
Temporary work
Work at office
Flexible hours
Veterans Inc.
Worcester, MA
3 days ago
Case Manager- Metro West
...services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care. To help share our mission and expand our...
Full time
Work at office
VITRA Health
Worcester, MA
28 days ago
Hospice RN Case Manager
...Hospice RN Case Manager Hospice RN Case Manager is responsible for the planning, coordinating, providing and documenting of care of terminally ill patients from day of admission through day of discharge. MAJOR TASKS, DUTIES AND RESPONSIBILITIES: Keeps Clinical...
SALMON Health and Retirement
Westborough, MA
2 days ago
Registered Nurse Case Manager
$62 per hour
...RN Case Manager – Home Health Care We are seeking a compassionate and dedicated Registered Nurse to provide high-quality care to patients in the comfort of their own homes. The ideal candidate will be responsible for managing a range of nursing duties, ensuring the delivery...
Daily paid
Flexible hours
Shift work
National Home Health Care Corp.
West Boylston, MA
5 days ago
Care Manager
...Summary: The AFC-GAFC provider must employ a care manager to provide an initial psychosocial and ongoing evaluation for the AFC-GAFC program, as well as maintain communication with the client’s medical team. In addition, this person is responsible for identifying and...
Interim role
Work at office
Centro Las Americas
Worcester, MA
4 days ago
Behavioral Health Care Manager
...Position Summary: As an integral member of the care management team the Behavioral Health (BH) Care Manager (CM) will have the opportunity to make a profound impact on the lives of individuals living with complex and/ or chronic Behavioral Health conditions, many...
Monday to Friday
Family Health Center
Worcester, MA
4 days ago
Patient Care Coordinator
$18 - $32 per hour
...7:00 am to 5:00pm. Schedule will be determined by the practice manager upon hire. Location: 123 Summer St. Worcester MA. May be... ...other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with...
Hourly pay
Minimum wage
Full time
Temporary work
Work experience placement
Summer work
Work at office
Local area
Immediate start
Monday to Friday
UnitedHealth Group
Worcester, MA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Case Manager. Be the first to apply!