Associate Director of Sales

About Dignity:

Dignity is committed to providing compassionate, respectful care while fostering a supportive workplace for our team members.

As an Associate Director of Sales (ADOS), you support the Sales & Marketing team in driving occupancy and revenue while ensuring a seamless move-in experience for new residents.

What You’ll Do: • Maintain and update prospect records in the CRM system • Support lead follow-up through call-outs, call-ins, and presentations • Assist in setting and tracking sales goals • Prepare move-in paperwork and administrative files • Coordinate resident assessments with clinical leadership • Facilitate Resident Agreement signings and review move-in packets • Ensure suites are ready using the Suite Readiness Checklist • Welcome and orient residents and families on Move-In day • Support on-site sales and marketing events • Maintain ongoing communication with prospects and families

You play a key role in guiding families through the decision process and creating a positive first impression of the community.

What We’re Looking For: • 1+ year sales support or customer service experience • Strong phone, presentation, and communication skills • Highly organized with ability to manage multiple priorities • Detail-oriented and service-focused • Proficiency in Microsoft Office and CRM systems

Associate Director of Sales – Help Families Find the Right Community Senior Living Sales Manager | Associate Director of Sales | Community Relations

Pay Range:

21.20 - 26.60

Why Work With Us

Competitive pay, meaningful work, and opportunities for professional growth.

Equal Employment Opportunity

Dignity Senior Living is an equal opportunity employer in accordance with New York employment laws.

Equal Opportunity Employer

Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.