General Manager

Job Description

Job Description

General Manager

At  The Sicilian Butcher , we believe great food, great service, and great energy are the secret ingredients to an unforgettable dining experience—and we’re looking for a General Manager who embodies all three. If you’re a hospitality-driven leader who can manage both culinary excellence and operational performance with equal finesse, you might be exactly who we’re looking for.  

The ideal candidate for our growing Brand is a people-focused leader who thrives in a fast-paced environment, excels at building strong teams, and brings a thoughtful approach to operations, service, and culture. You’ll be responsible for driving performance, maintaining excellence in every aspect of the guest journey, and ensuring our restaurant continues to be a place where guests feel welcomed and staff feel supported.  

The General Manager position comes with a  salary base and  additional  bonus compensation of  up to $19,500 .

What's in it for you?

• Career Growth Opportunities with a growing company
• Competitive Compensation 
• Health, Dental and Vision 
• Competitive PTO Package

Requirements 

• 5 YEARS  of  HIGH VOLUME FULL-SERVICE  restaurant management experience 
• Willing to go the extra mile to satisfy every need of our guests. 
• Be at least 21 years of age
• High school diploma or GED
• Basic experience with Microsoft Suite

A Day in the Life

The General Manager is professional, dependable, enthusiastic, and friendly. You will create a world-class experience for the guests and, more importantly, the team members. 

• Oversee the execution of the entire restaurant operation, including front-of-house and back-of-house 
• Deliver superior guest services and ensure absolute customer satisfaction 
• Respond efficiently to customer complaints 
• Enforce and offer the best quality of products possible 
• Organize and supervise shifts 
• Appraise personnel's performance and provide feedback to keep them upbeat and productive 
• Track compliance with sanitation and safety rules and regulations 
• Successfully promote and publicize the brand. 
• Nurture a positive working environment and lead by example as a restaurant supervisor 
• Serve as the point of contact for all customer service matters.  
• Complete all new hire paperwork/onboarding according to necessary deadlines. 
• Train employees professionally and profitably by applying The Sicilian Butcher's policies and procedures. 
• Identify areas of improvement and provide one-on-one mentoring as needed, administer and document verbal warnings, write-ups, and Performance Improvement Action Plans. 
• Demonstrate proficient knowledge of all menu items. 
• Organize the restaurant following proper food rotation and cleanliness procedures 
• Order all food, paper, chemical, and other supplies as needed to run the store 
• Ensure all employees follow proper policies and procedures 
• Have a vast knowledge of The Sicilian Butcher's history 
• Follow all company standards for health, safety, sanitation, and security. 
• Adhere to all policies and procedures as outlined in the employee handbook 
• Send weekly update reports to Regional Operations Manager. 

The Sicilian Butcher is a modern-casual dining concept built on the rich culinary traditions of Sicily, reimagined for today’s guest. Known for our craft meatballs, scratch-made pastas, attentive service, and vibrant atmosphere, we bring together old-world flavors and contemporary creativity in every dish we serve.

Our restaurants are designed around family-style hospitality—warm, welcoming, and full of energy—where quality ingredients and authentic recipes are at the heart of everything we do. As a growing concept, we’re committed to developing our team, expanding our footprint, and continuing to deliver exceptional experiences that turn first-time visitors into lifelong guests.

WORKING CONDITIONS: Position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods of time; lift up to 50 pounds, bend, stoop and kneel. May be required to work outside in various weather conditions. May be required to work on a computer for extended periods of time, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. May be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment. Must be able to report to work responsive, free from sedatives, and in a non-sedative state. Must disclose prescribed and/or over-the-counter pharmaceuticals that may impair or affect the ability to perform the job's essential functions. Natural and regular stressors occur on the job. Hash Kitchen is an equal opportunity employer and expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.