Service Concierge

Customer Service Professional

Wyatt Johnson Ford is GROWING, and we are seeking Customer Service Professionals to join their team! This is a rare opportunity to work for a best-in-class operation as part of the Wyatt Johnson Ford team! Top compensation, excellent work environment and company culture, flexible schedule, medical, dental, vision insurance, life insurance, 401k, paid vacation/holidays, paid training, employee development through training and advancement opportunities, employee discounts on products & services.

Who are we looking for? Energetic personality, great phone skills, previous experience in customer service roles, availability to work Saturdays- 5-day work week.

What you'll do: Communicates effectively, whether by phone, by e-mail, or in person. Maintains a prospect tracking and follow-up schedule within our customer database. Makes outbound prospecting calls inviting prospects to the dealership. Contacts customers for retention and loyalty opportunities to upgrade their vehicle. Contacts all no-show appointments to reschedule for a later time. Constantly update and purify customer records.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.