Front Office Manager

Property Description Hyatt Lodge Oak Brook is a luxurious and serene retreat nestled in the picturesque suburb of Oak Brook, Illinois. The property offers breathtaking natural surroundings, elegant accommodations, and exceptional service, creating a unique and tranquil work environment. Overview As Front Office Manager you will lead front desk operations, ensuring top‑notch customer service and efficient daily operations. You will oversee a team of front desk agents and work closely with other departments to create a seamless guest experience. Your responsibilities include human resources functions such as recruiting, selection, orientation, training, coaching, performance reviews, and recognition programs, while maintaining a skilled and motivated workforce. Qualifications 2+ years of experience in hotel front desk management or supervisory operations Strong leadership and management skills Excellent communication and interpersonal skills Fluent in written and spoken English Proficient in hotel management software and Microsoft Office Detail‑oriented with the ability to multi‑task effectively Customer service oriented and committed to exceptional guest experiences Proficient in Opera PMS and Micros Prior cash handling experience Ability to work flexible hours, including weekends and holidays as needed Benefits Davidson Hospitality Group provides a rich benefit program designed to enrich the lives and well‑being of its team members and their families. Multiple tiers of medical coverage Dental and vision coverage 24/7 Teledoc service Free maintenance medications Pet insurance Hotel discounts Tuition reimbursement Paid time off (vacation, sick, bereavement, and holidays) 401(k) match Davidson Hospitality is a drug‑free workplace. Pre‑employment drug testing and background checks are required. We participate in E‑Verify. EEO: AA – Minorities/Females/Vets/Disability/Gender Identity/Sexual Orientation. Salary Range USD $72,000.00 – USD $72,000.00 per year #J-18808-Ljbffr