Enterprise Content Management Developer

Job Title: Enterprise Content Management Developer Location: Admin Technology Services - 731 Job Description Plan, architect, configure, and manage all activities related to the district’s enterprise content management (ECM) system(s). Optimize operational efficiencies by improving document processes and timely access to critical documents throughout the enterprise. Develop and maintain procedures, tools, and documents to ensure effective support of critical business processes. Duties and Responsibilities Plan, coordinate, manage, and support the enterprise content management system(s) through process discovery, analysis, design, software installation, configuration, and training. Create cost savings through the reduction in paper usage, printing, processing time, physical storage, retrieval and document duplication. Ensure the enterprise content management system(s) complies with all state and federal regulations regarding document retention. Translate high‑level business processes and requirements into detailed project plans. Design efficient electronic solutions utilizing electronic forms, workflows, and integrations with other systems to improve business processes. Administer core ECM functionality for users, groups, security, audit trails, document lifecycle, image capture methodologies, and system integrations. Ensure new software integration into the district systems meet functional requirements, system compliance, and security policies in accordance with district standards. Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Gauge the effectiveness and efficiency of existing systems and processes; develop and implement strategies for improving or further leveraging of these systems. Serve as liaison to the vendor to maintain appropriate product support and to resolve any issues that occur. Provide assistance to all staff to identify and resolve software related problems and answers to technology related questions. Develop training guides and provide technical training sessions as required. Manage assigned projects and programs to deliver services in accordance with established objectives and timelines. Attend all technology related meetings as assigned. Promote departmental culture of customer service through frequent communication, positive relationships and prompt support. Research and recommend innovative, automated approaches for system administration tasks. Maintain accurate records in accordance with Conroe ISD and the Texas State Library and Archives Commission. Collect report requirements, design layout, and develop reports as needed. Create, analyze, and optimize SQL queries as needed. Develop and maintain system design and configuration documentation including test plans and results. Maintain accurate documentation, diagrams and reports of district systems. Participate in assignment, priority and record keeping of technology‑related work orders. Compile, maintain, and electronically file all physical and digital reports, records, and other documents as required. Comply with policies established by federal and state law, the State Board of Education, and the local board policy. Perform other duties as assigned. Experience Three or more years of experience in informational technology services and document management systems Qualifications Education / Certification Bachelor’s degree in computer science, information systems, or related field or equivalent experience in complex enterprise environments Special Knowledge / Skills Knowledge of hardware and system software applications including application development frameworks, programming/scripting languages, and web technologies. Knowledge of database and enterprise reporting systems Experience managing and supporting enterprise content management systems (Laserfiche is preferred) Experience transforming business requirements into enterprise content management solutions Experience creating and troubleshooting forms, workflows, and automated business processes, including conversions, interfaces, reports and customizations Strong organizational skills and ability to multi‑task with minimal supervision Excellent time management skills; ability to effectively prioritize multiple requests and execute tasks Mental Demands / Physical Demands / Environment Factors Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse, occasional reaching Lifting: Occasional light lifting and carrying Environment: May work prolonged or irregular hours, occasional district travel Mental Demands: Work with frequent interruptions; maintain emotional control under stress Salary Pay Grade: TEC-8 - Minimum pro‑rated salary - $69,644 #J-18808-Ljbffr Conroe Independent School District