Field Service Technician

Field Service Technician We are seeking a highly skilled and experienced Field Service Technician to join our dynamic team in the Information Technology and Services industry. As a Field Service Technician, you will provide technical support and troubleshooting services to our customers. With your strong knowledge in hardware, networking, and software, you will ensure that our clients receive the highest level of support and satisfaction. Responsibilities Provide on-site technical support and troubleshooting services to customers. Install, configure, and maintain hardware, software, and network systems. Collaborate with the service desk and other team members to escalate and resolve complex technical issues. Perform system upgrades, updates, and patches to ensure optimal performance. Conduct regular preventative maintenance on customers' IT systems to minimize downtime. Train end users on the proper use of hardware, software, and networking systems. Document all service activities, including troubleshooting steps, resolutions, and customer interactions. Work scheduled days Monday–Friday 7:00–4:00/5:00 with on‑call and weekend OT availability as required. Travel to customer locations as required. Requirements At least 1 year of experience as a Field Service Technician or similar role in the IT industry. Strong knowledge of hardware, software, and networking systems, including troubleshooting techniques. Excellent problem‑solving and communication skills. Ability to work efficiently and effectively in a fast‑paced environment. Customer‑focused mindset with a commitment to delivering exceptional service. Strong organizational skills with the ability to prioritize and manage multiple tasks. Valid driver's license and willingness to travel to customer locations. Job Type & Location Contract position based out of Oak Park, IL. Full‑onsite location required. Pay and Benefits Pay range: $25.00–$27.00 per hour. Applicable benefits (subject to eligibility and terms): Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available Life insurance (voluntary life & AD&D for employee and dependents) Short‑ and long‑term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time off/leave (PTO, vacation, or sick leave) EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. Application Deadline This position is anticipated to close on May 26, 2026. #J-18808-Ljbffr TEKsystems