Legal Administrative Assistant
Jones Networking
Position Title: Legal Administrative Assistant
Industry: Law Firm
Location: Towson, Maryland
Status: Full time - Temporary to Hire
Jones Networking is seeking an experienced Legal Administrative Assistant to support a busy Towson Personal Injury Attorney. This position is ideal for a motivated professional who can independently manage personal injury cases from intake through settlement while providing exceptional client service.
Legal Administrative Assistant Responsibilities:
- Serve as a primary point of contact for clients, providing exceptional customer service and regular case updates.
- Manage personal injury files from intake through settlement.
- Open and maintain case files and ensure all information is accurate and up to date.
- Obtain and organize medical records, medical bills, police reports, wage loss documentation, and other supporting records.
- Communicate with clients, insurance adjusters, medical providers, and opposing parties.
- Draft correspondence, settlement packages, and other legal documents.
- Monitor deadlines and follow up on outstanding requests to keep cases progressing.
- Prepare files for attorney review and assist with settlement-related documentation.
- Maintain accurate records within the firm's case management system.
Legal Administrative Assistant Qualifications:
- At least 5 years experience supporting a Personal Injury Attorney in a law firm environment.
- Strong understanding of the personal injury process from intake and case opening through settlement.
- Experience obtaining medical records, reviewing case documentation, and preparing settlement demands.
- Knowledge of insurance claims and settlement procedures.
- Proficiency with NEOS case management software.
- Advanced skills in Microsoft Word and other Microsoft Office applications.
- Excellent verbal and written communication skills.
- Outstanding interpersonal skills with the ability to build rapport with clients and provide compassionate customer service.
- Highly organized with strong attention to detail.
- Self-starter who can prioritize workload, work independently, and take initiative.
- Ability to manage multiple cases and deadlines in a fast-paced environment.
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