Cafe Manager - Specialty Coffee

Caffe Luxxe Manager Position

Caffe Luxxe is looking for a highly motivated manager to join our Caffe Luxxe family in West LA! We want to pay you a very competitive salary for your talent, passion, and dedication to great customer service! If you have experience as a barista, great! If not, don't worry; we'll train you. We roast our own small-batch coffee and have been voted best-tasting coffee year on year. Featuring 7 Cafes in Los Angeles since 2006 and our own roastery, we introduced the 3rd wave of luxury artisanal coffee in the city. In addition to a passion for coffee, we are looking for individuals who embrace the love for culinary expression and luxury products. An ideal candidate is detail-oriented with a strong desire to grow a career with a fast-growing, family-oriented company.

Benefits:

• Medical, Dental, and Vision Insurance.
• Paid Vacation.
• 401(k).
• Sick Leave.
• Free Coffee Program (free coffee to take home every week).
• Employee Discounts.
• Opportunities for career growth and development.

Compensation: $26-35 per hour range reflects total compensation (not base wage alone)

Job Description: Cafe Manager

Reports to: Senior Manager - Retail Operations.

This role contributes to the success of Caffe Luxxe by working on the bar setting the right example for others, and managing Caffe staff to achieve financial, operational, and organizational results for a specific location. The Cafe Manager is responsible for managing the overall operations and logistics of his/her location and also ensuring product quality, customer service, and cafe cleanliness are all up to Caffe Luxxe standards. Additionally, the Cafe Manager needs to manage/balance his/her time on and off the bar to be effective.

Summary of Key Responsibilities:

• People Leadership & Management:
• Models Caffe Luxxe values and sets the example for excellent service.
• Consistently provides specific positive and constructive feedback to the team as a whole and individually to ensure the growth of employees and adherence to Caffe Luxxe values.
• Works through others to maintain a broader perspective and foster the growth of the team.
• Exemplifies composure in high-pressure situations.
• Provides formal annual review to team members covering strengths and areas needing improvement and goals for the coming year.
• Participates in the Caffe Luxxe mentor program.
• Ensures adherence to applicable wage and hour laws and health codes.
• Financial Management:
• Understands and owns the profit and loss of his/her location.
• Manages top and bottom-line revenue and costs for maximum efficiency.
• Collaborates with GM to set "stretch" and achievable sales targets and works with the team to surpass them.
• Seeks out trends and patterns in Caffe business and makes adjustments accordingly to improve store performance.
• Operations Management:
• Ensures Caffe is adhering to standard Caffe Luxxe operating procedures.
• Develops and manages systems to foster organization and smoothness of operation; collaborates with other managers to ensure consistency across all cafes.
• Oversees efficiency of shop logistics and adjusts according to any opportunities for improvement.
• Manages inventory effectively to avoid stock-outs and overstocks.
• Ensures equipment is maintained on a regular service cycle.
• Important: Please also explain to us why you want to be in the coffee industry with a cover letter, especially if you don't currently have any experience. This will help us better understand your desires and passions for the role.

About Us:

Founded in 2006, Caffe Luxxe is a local family-owned business based in Los Angeles, which was the first to introduce artisanal coffee to the city. Caffe Luxxe owns and operates 7 Cafes and its own coffee roastery. The company is committed to handcrafting the highest quality coffee for its own cafes and wholesale customers. Caffe Luxxe has been consistently rated the best-tasting coffee each year by local journalists and customers since our opening. All of our coffees have been highly rated by Coffee Review (scoring 91-94 points), the industry's premier independent review publication.