Account Manager

Landscape Maintenance Account Manager

Our client, a fast-growing Commercial Landscape Maintenance company serving South Florida, is looking for a Landscape Maintenance Account Manager to join their team in the Palm Beach County market with headquarters in Lake Worth, FL. This is an exciting opportunity with a company that values long-term client relationships, high-quality service, and growth through enhancements. The role offers a competitive base salary, commission on ancillary enhancement sales, potential client retention bonuses, and a company-provided vehicle.

Position Summary: Our client is seeking a skilled Landscape Maintenance Account Manager who can combine strong client relationship skills, operational knowledge, and consultative sales expertise. This individual will oversee a portfolio of accounts in the Palm Beach County area, focusing on customer satisfaction, retention, and enhancement sales opportunities.

Key Responsibilities:

• Client Relationship Management: Serve as the primary point of contact for clients. Conduct property walk-throughs, site inspections, and regular client meetings. Build strong, trust-based relationships through proactive communication.
• Operations Oversight: Coordinate and oversee maintenance crews, ensuring services meet client standards. Monitor landscape conditions, address service issues, and recommend improvements.
• Enhancement & Ancillary Sales: Identify and propose landscape enhancements and ancillary services tailored to client needs. Drive revenue growth through consultative sales while maintaining client satisfaction.
• Client Retention & Account Growth: Focus on retention and satisfaction, with scheduled visits and consistent follow-up. Build loyalty through excellent service and long-term account management.
• Administration & Reporting through utilization of Aspire: Manage account budgets, prepare proposals, and maintain accurate records. Track client interactions, enhancement proposals, and retention metrics.
• Safety & Compliance Requirements: Ensure crews follow company safety standards. Safely operate and maintain a company-provided vehicle for site visits.

Skills & Qualifications: 3+ years of experience in landscape maintenance, account management, or a related role. Strong organizational, scheduling, and time-management skills. Excellent communication and client service skills (verbal and written). Proven consultative sales ability with experience in upselling enhancements. Basic knowledge of budgeting, proposals, and account planning. Ability to travel daily to client sites in the Palm Beach County area. Valid driver's license with clean driving record (company vehicle provided). Bonus: Familiarity with landscape management software like Aspire, CRM tools, or industry certifications (e.g., CLP).

Compensation & Benefits: Competitive base salary. Commission on enhancement sales. Role may include annual client retention bonuses. Company-provided vehicle. Additional benefits package available (See below)

Why This Opportunity? Work with a fast-growing South Florida landscape group. Blend client relationships, operational oversight, and sales growth. Be rewarded for both enhancement sales and client retention. Work with a Leadership Team that cares about their people and wants to see them grow with the company.