Office Assistant Supervisor

Position Overview

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training. This is an entry level office position. Although this position is listed as part-time there will likely be opportunities to work more hours up to full-time. Advancement opportunities will also be available.

Responsibilities

Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.

Creates and updates schedules with new customer information and provide team members with daily appointments/routes.

Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing.

Assists with new hire paperwork, orientation, and training.

Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.

Answers phones and directs calls to appropriate party.

Confirms customer appointments.

Prepares laundry for the following day.

Completes service quality checks at customers' homes.

May occasionally function as a team member or solo cleaner as needed.

Education and Experience Requirements

High school diploma/general education degree (GED) plus 2 years of customer service required

Knowledge, Skills and Abilities

Personal time management and organizational skills

Verbal and written communication skills

Dependable and adaptable to operate within a fast-paced work environment

Ability to drive to customer homes as needed

Ability to differentiate between variously colored cleaning products by identifying the color or product name

Ability to define specific uses of cleaning products

Ability to read and understand cleaning instructions indicated on customized service reports

Microsoft Office applications (Word, Outlook, PowerPoint, Excel)

Benefits

401(k)

Bonus based on performance

Employee discounts

Paid time off

Training & development

Compensation

Compensation: $15.00 - $20.00 per hour

Looking for a fun place to work, with a flexible schedule and competitive pay? Then come live the Merry Maids life!

As a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance and real opportunities for advancement. You may start off as a team member, but you are then able to tailor a career path that matches your interests and goals including becoming a team captain, trainer, quality assurance supervisor or manager.

We take pleasure in improving our clients' lives by allowing them to spend more time with family or doing activities they enjoy. As trusted in-home professionals, we form strong relationships with our clients and are often considered part of their extended families.

Ready to create brighter days for you and our customers?