Data Entry Operator

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Employee Benefits:

DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

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Functional Title: Data Entry Operator
Job Title: Data Entry Operator
Agency: Dept of State Health Services
Department: Quality Assurance
Posting Number: 19998
Closing Date: 02/18/2027
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $3,236.66- $3,946.25
Pay Frequency: Monthly
Salary Group: TEXAS-A-11
Shift: Regular Weekend Day
Additional Shift: Days (First)
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 1100 W 49TH ST (DBGL)
Other Locations:
MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
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Brief Job Description:

Administrative Assistant (DEO III) works under the general supervision of the Manager II in the Laboratory Reporting Branch. Performs complex data entry for the Texas Health Steps, Newborn Screening or Microbiological Programs. Proofreads demographics and makes corrections as needed. Meets strict deadlines and daily quotas. Permits no more than twenty documented entry errors per year. Assists with training of new employees. Performs other general clerical duties as needed in the Laboratory Reporting Branch. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace. Works under moderate supervision with moderate latitude for the use of initiative and independent judgment. Other duties as assigned. Must be able to work Saturday's and/or state holidays as determined by the agency or supervisor. Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.

Essential Job Functions (EJFs):

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(40%) Enters complex patient, specimen and test information into the Laboratory Information Management Systems (LIMS) computer system. Process a minimal of 210-450 submission forms daily. Enters 80 submission forms per hour. Determines if additional information is necessary to process test reports. Completes work according to established deadlines. Permits no more than eighteen documented entry errors per year. Performs all tasks according to the Standard Operating Procedural (SOP) manual.

(40%) Prints patient and specimen demographics and verifies all information entered on no less than 210-450 forms per day. Edits any information that was entered incorrectly and releases that work, same day. Permits no more than twenty documented entry errors per year. Process submission forms for archiving. Performs all tasks according to SOP manuals.

(10%) Enter rabies specimens, reading and responding to email from lab personnel in a timely manner. Run end of day reports, filing, enter PKU monitoring, enter Unsatisfactory specimens, enter clinical chemistry, creating boxes for filing, running newborn screen queries, pick up microbiology and newborn screen submission forms.

(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or continuity of operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

(5%) Supports the creation of a laboratory-wide safety culture by serving as a liaison to the Safety Office to ensure a healthy and safe workplace.

Knowledge, Skills and Abilities (KSAs):

Knowledge of modern office practices
Knowledge of and ability to work with confidential medical records/files/information
Knowledge of medical terminology
Skill in written and verbal communication
Skill to perform task with a high degree of accuracy and paying close attention to detail
Skill in data entry
Ability to work with confidential material
Ability to communicate to the public in a diplomatic, courteous, and objective manner
Ability to prioritize work, manage time effectively and meet deadlines
Ability to daily make quick rational decisions; work independently in fast paced/stressful situations
Ability to work well with others as a team member
Ability to handle multiple tasks at a time
Must be able to type 40 words per minute

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

1. At least six (6) months of work experience in data entry
2. Experience in proofreading
3. Experience editing, reviewing, performing quality assurance checks, or analyzing documents.
4. Experience working with confidential materials is preferred

Additional Information:

Salary based on years of experience

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor’s Military Crosswalk at

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on aiapply.co or via email at View email address on aiapply.co.

Salary Information, Pre-employment Checks, and Work Eligibility:

• The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
• Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
• DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form