Payroll Administrator

Payroll Administrator

Under the direction of the Payroll Lead, the Payroll Administrator provides day-to-day payroll and timekeeping support to LAUNCH contract employees, with a primary focus on assisting employees with ADP Time and Attendance. This entry-level position serves as a resource for timecard questions, time entry issues, and general payroll-related inquiries while helping ensure employee time s submitted accurately and on schedule.

ESSENTIAL DUTIES & RESPONSIBILITIES
• Serve as a primary point of contact for contract employees needing assistance with ADP Time & Attendance
• Assist employees with questions related to entering, reviewing, correcting, and submitting timecards
• Troubleshoot basic timekeeping issues and escalate more complex system or payroll concerns as appropriate
• Monitor timecard submissions and follow up with employees regarding missing, incomplete, or inaccurate time entries
• Assist with identifying and resolving timecard discrepancies prior to payroll processing deadlines
• Respond to employee payroll and timekeeping questions in a timely, professional, and customer-focused manner
• Provide guidance to new contract employees on timekeeping expectations and processes
• Maintain accurate payroll and timekeeping records and documentation
• Assist the payroll team with data entry, reporting, audits, and other administrative tasks as needed
• Support payroll deadlines by helping ensure required timekeeping information is received and complete
• Protect confidential employee and payroll information
• Perform other payroll and administrative duties as assigned

KNOWLEDGE, SKILLS & ABILITIES
• Highly organized individual who works well in a fast-paced environment
• Excellent communication skills
• Ability to multitask and prioritize projects
• Ability to work independently with limited guidance and as part of a team
• Customer-service oriented
• Computer savvy and comfortable learning new technologies with ease
• Ability to proactively anticipate the needs of others and the business
• Physical Requirements:

o Prolonged periods of sitting at a desk

MINIMUM EDUCATION / EXPERIENCE / QUALIFICATIONS
• Strong attention to detail and accuracy
• High School Degree required; Associates Degree preferred
• Strong customer service and problem-solving skills
• Ability to manage multiple requests and prioritize work around payroll deadlines
• Ability to handle confidential and sensitive information appropriately
• Familiarity with ADP Workforce Now preferred

KEY RELATIONSHIPS
• Internal staff members
• LAUNCH Clients
• Contract employees