B2B/Commercial Sales Representative

B2B/Commercial Sales Representative

Orlando, Florida Retail

As a Commercial Account Specialist, you will introduce {{brand_name}}'s solutions, products, and services to business customers. You will spend time meeting first-time and current business customers and learning their needs. You will generate new internal leads and build relationships, connecting in the store or through personal visits and in-store workshops and events. Also, your role is to inform and offer customers the complete suite of sales support options by engaging customers to think about the possibilities of {{brand_name}} in their businesses. The duties of the Commercial Account Specialist position are to be performed while demonstrating and encouraging {{brand_name}}'s business solutions.

At {{brand_name}}, we're independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace goes beyond hardware: build a future, a purpose, and a community with us.

Essential Duties and Responsibilities:

• Pick, pull and pack business customer orders and/or delivery items
• Generate customer invoices
• Market program to internal and external business customers
• Generate sales leads from potential new customers
• Create and maintain customer relationships
• Learn customer base by interviewing customers, understanding current customer solution needs, and making purchase recommendations
• Perform product research for unique and special orders
• Generate customer quotes and process customer orders
• Establish sourcing or products of vendors
• Monitor competition's pricing, product assortment, services, fees and marketing efforts to ensure store's commercial sales program is competitive
• Track and review purchase habits that enable new sales opportunities or identification of new business customers
• Empower, involve and provide support to entire store personnel in the commercial sales process

Requirements:

Education/Training:

• High School degree, some college preferred. Possess product knowledge of hardware/commercial/consumable products along with a willingness to learn

Experience:

• Sales experience with retail and/or business customers

Skills/Knowledge:

• Comfortable interacting with existing customers and qualified leads by phone and in person.
• Excellent communication skills, exceptional organizational ability, high attention to detail and ability to multi-task
• Strong time management skills
• Ability and willingness to work flexible hours dependent on business customer needs
• Knowledge of retail computer systems, MS Word and Excel a plus
• Bilingual (Spanish) verbal and written communication skills a plus

Valid State Driver's License with a clean driving record in accordance with company's insurance carrier's standards.

Physical Demands:

• Ability to stand and walk for extended periods of time
• Must be able to bed and stoop, grasp products, and climb ladders
• Must be able to bend and lift loads, up to 50 lbs. unassisted and able to push and pull carts with products

Pay, Benefits, and Perks:

• Paid time off
• Health Insurance or discount card for medical, dental, vision, and prescriptions
• Short term disability
• Life insurance
• Retirement plan with company match
• Holiday pay
• Employee discounts on product
• Perkspot discounts on services and products
• Uniform shirts provided