Director, Marketing

Find Your Career With LiftOne We’re a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed. LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country’s supply chain and enabling critical goods to be delivered to homes and businesses. We’re a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last. We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees. Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne. Summary The Director of Marketing will report to the VP of Sales, and will partner with business leaders, sales team members, and other key stakeholders to develop and execute a comprehensive “go to market” strategy to drive brand awareness, customer engagement and sales growth through lead conversions and expected customer engagements. You will oversee campaign development, budget management and the establishment of success metrics and performance analysis against those metrics. Execution will span internal resources as well as agency and third-party contractors, but the ultimate accountability for return on investment will sit with the Director. Essential Functions Select, manage and motivate a matrix of direct reports and shared services resources to deliver on the strategic goals of the organization. Advance the organization forward through strategic thought leadership and an insightful marketing plan that delivers on our long-term strategy while addressing short-term business needs. Develop metrics and best-in-class standards for our investment in marketing automation while ensuring returns are appropriate. Assess and launch marketing strategy for web service. Align with Sales Enablement on sales coverage balance between digital and territory coverage. Own the end-to-end Customer Experience, inclusive of building, maintaining, and measuring the returns of customer journeys, omni-channel interactions, and the retail experience. Refine customer segmentation, territory management and coverage models as required. Align with Sales Excellence on Business Development effectiveness through inside sales performance. Align long term planning with the broader growth of our organization including organic and inorganic growth and expansion planning for new product and business lines. Managing the Marketing department P&L to balance expenses with returns. Partner with Original Equipment Manufacturer “OEM” partners to optimize joint marketing campaigns to maximize mutual investments. Co-own the marketing technology “stack” with Business Technology team and identify when current technology should be used versus newer trail-blazing options. Understand competitor brand positioning within our industry and other benchmark industries for best practices. Plan and lead efforts in branch and community events that advance our brand and culture. Foster an environment of Continuous Improvement (CI) and work with CI team to ensure the communication, measurement and adherence of process changes affecting marketing are delivered and sustained. Ensure strong analytical disciplines are in place for consistently and frequently measuring effectiveness of marketing programs. Other duties as assigned. Supervisory Responsibilities This job has supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions. Education and/or Experience Previous work experience with marketing and sales pipeline / funnel management. Experience in promoting and growing business to business (“B2B”) brands in the industrial or supply chain sectors. Demonstrated success in growing share of market and share of wallet (relationship loyalty). Experience in leading a team or change management initiatives is preferred. Experience with Manufacturer/Distributor business model and relationship management. Bachelor’s degree required. Higher degree or extensive related experience in a technical discipline highly preferred. 10-years of professional work experience in the marketing field, inclusive of people / team management is preferred. Knowledge/Skills/Abilities Knowledge of sales and marketing strategies, techniques, and processes. Ability to analyze and interpret data to identify trends and opportunities. Strong project management, problem-solving, communication, and leadership skills. Strong interpersonal and analytical skills. Confident and comfortable communicating effectively with all levels of leadership within the organization. Ability to build relationships with key business stakeholders and third-party vendors. Analytics, ability to mine data to drive in depth analysis. Committed to Continuous improvement. Customer Empathy - Develop “loyal” and not just “satisfied” internal and external customers. Be a Team Player - Be an “enterprise thinker” when discussing solutions across our business and with customers. Certificates/Licenses/Registrations Must be able to meet company requirements for auto insurance coverage. Salesforce certifications are preferred but not required. Computer Skills Proficient with Microsoft Office (Word, Excel, Outlook, Microsoft BI and PowerPoint). Experience working with Salesforce.com or similar CRM. Workplace Requirements The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and/or otherwise move up to 25 pounds. Work Environment While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. We are an Equal Opportunity Employer We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. #J-18808-Ljbffr LiftOne