Miami-Based Customer Success Lead - Onboarding & Growth
GAIL
Gail is seeking a Customer Success Account Manager to own the post-sale journey in a fast-paced Miami office. You will lead onboarding, triage support tickets, and build customer-facing help content to scale our support while owning key metrics like resolution time. The role leans technical and requires daily use of AI tools to automate workflows and understand how our product pieces fit together. You will work closely with sales, product, and engineering, maintaining CRM records and driving #J-18808-Ljbffr GAIL
- Hyperscale Systems, Inc. is hiring a Founding Customer Success Manager to own the post-sale relationship. You will onboard new customers, run a regular meeting cadence, drive... ...’s agent to automate repetitive tasks as the base grows. You’ll own onboarding workshops, hands-...Suggested
- ...Space is hiring an Associate Customer Solutions Manager to own the post-sale experience, from onboarding to ongoing support and account growth. You will be the primary... ...Engineering to ensure customer success. Responsibilities include leading onboarding, managing end-to-...Suggested
- ...establishing a scalable Success function to ensure... ...accelerate Aden’s growth and impact on our customers. We need a process-... ...customer-centric CSM to lead new client... ...Solution Architects for onboarding alignment & project... ...company-performance-based bonuses Shared company...Suggested
- ...looking for an experienced Customer Success Lead to serve as a long-term partner... ...and tooling) that supports growth. You’ll thrive here if you’... ...across our U.S. customer base, including renewal strategy,... ...outcomes post‑launch through onboarding reinforcement, enablement, success...SuggestedTemporary workWork at officeRemote workFlexible hours
- Trintech is seeking a Customer Success Manager for Adra to serve as the primary CS contact for a... ...initiatives, and partner with sales to identify growth opportunities. You will collaborate with... ...and satisfaction. This is a hybrid role based in Plano, TX, offering a mix of remote...SuggestedRemote work
- SpaceX is seeking a Starlink Customer Success Manager (Transit) in Redmond, WA. You will own Starlink Transit accounts from contract signature through onboarding, activation, and ongoing growth, serving as the primary customer contact and driving revenue and activation...Contract work
- ...re serious about our values of passion, growth, grit, collaboration, and integrity. We... ...a rapidly growing, fast-paced, mission-based organization filled with a passionate,... ...employees About the Role Ketch is hiring a Customer Success Lead to build and operate 'Success-at-Scale'...Full timeWork at officeRemote workFlexible hours
- Tracksuit, a world-class brand-tracking company, is hiring a Manager, Customer Success (Customer Pod Lead) to guide a high-performing pod while staying close to key accounts. In this player-coach role, you’ll coach Brand Champs on calls and craft compelling brand stories...
- ZS is seeking a Customer Success Lead to join our enterprise SaaS team. You’ll own the post-sale journey for a portfolio of large accounts, driving platform adoption and business outcomes while partnering with Product and GTM teams to shape roadmaps. Ideal candidates have...
- ...companies move from scattered tools to one operating system. You will guide onboarding, learn how each business works, and bring the lessons back into the product. You will lead new customers through setup, data migration, and adoption, and learn HVAC, plumbing, electrical...
- DoubleVerify Rockerbox is seeking a Senior Customer Success Manager to own complex enterprise client relationships from onboarding through adoption, growth, and renewal. You will partner with senior marketing leaders across multi-stakeholder organizations, guiding them...
- ...NetVendor NetVendor is the leading solution for property... ...you. Responsibilities Customer Onboarding Serve as the main point of... ...kickoff meetings to define success criteria, timeline, and roles... ...and the Director of Customer Growth to transition new accounts with...Contract workTemporary workLocal area
$120k - $150k
...extreme ownership. Our customers are affluent... ...in: San Francisco, Miami, New York, and fully... ...portfolio of high-growth customers, driving... ...clients, ensuring onboarding, satisfaction,... ...document customer success playbooks for an evolving... ...for a commission-based incentive plan....Immediate startRemote workFlexible hours- ...highly rated and customer-centric brand in the... ...Associate) based in the NYC area.... ...Charlotte, Atlanta, Miami, and D.C. teammates... ...contribute directly to our growth story in the US... ...and a structured onboarding ramp. Growth... ...Collaborate with Customer Success and Commercial...Shorter hours
- Salesloft is seeking a Senior Customer Success Manager to own a book of business... ...accounts. You will prioritize based on health signals and product usage, and lead executive business reviews to translate... ..., and provide strategic onboarding guidance to help customers meet...Remote job
- SECUTIX Americas in Fort Lauderdale is seeking a Senior Customer Success Specialist to support LATAM clients, configure the S-360 platform, and... ...practical training at venues, contribute to the knowledge base, and collaborate with Product and Delivery teams to improve the...
- Take a Seat Tech in New York is seeking a senior customer success leader to own enterprise healthcare accounts across onboarding, adoption and renewal. You will build executive relationships and run business reviews that connect product usage to clinical and financial outcomes...
- ...comprehensive AI stack to build customized, secure intelligence... ...directly influence its growth. If building a world... ...flows to convert, onboard, and retain users... ...experience Brand & Team Lead a small team of growth... ...prioritize across them based on stage and data...Work at office
- DataDrone Inc. is seeking a high-velocity Customer Success professional to own the full retail customer lifecycle, from demo to onboarding and churn follow-ups. You will operate a self-serve SaaS model with a strong emphasis on rapid, personalized engagements, documenting...
$200k
...committed to bringing passion and customer focus to the business. Account Growth Manager Fractal Analytics is a strategic... ...to shift towards outputs-based and subscriptions-types pricing, in... ...ensure POCs and pilot-phase execution success. Ensure pilots and/or POCs reach...Hourly payFull timeLocal areaRemote workShift work$77.55k - $103.75k
## Small Business & Growth Business - Account Executive - ChicagoApply: Office - Based: Illinois - Chicago: Full time: Posted... ...where humans with agents drive customer success together. Here, ambition... ...up your career at the company leading workforce transformation in the...Full timeWork at office$100k
...out for our next Manager, Customer Success (aka Customer Pod Lead) to join the team. How... ...professionals across strategic and growth accounts Pod... ...clarity and care Hire and onboard new Brand Champs, coaching... ...commission of up to 20% of base salary at target (OTE $163...- ...affordable. This means our customers can focus on... ...have robots). Growth : We invest in... ...Automata is a leading robotics and automation... ...for a Customer Success Manager whose mission... ...lead hiring and onboarding as the team grows.... ...being built. ~ US based. Greater Boston...Contract workImmediate startRemote workFlexible hoursNight shift
$65k - $80k
...moving, and make sure our customers get the 5-star... ...Paid Time Off. Career Growth & Training: Access ongoing... ...is responsible for leading the customer service and... ...Assist with hiring, onboarding, training, scheduling,... ...assigned appropriately based on technician skill...Weekly pay$60k - $65k
...Darkroom Darkroom is the leading next-generation growth marketing firm engineering... ...across every stage of the customer journey. Our track record... ...brand teams. This role is based in New York, working US hours... ...and permissions, bots, onboarding, tier assignment, and moderation...Work at officeRemote workFlexible hoursWeekend workAfternoon shift$80k - $90k
...Range: $80,000-90,000 Base + Commission (OTE $140,... ...embracing a future where we lead the game with the... ...Quid, you will own the success, retention, and growth of a portfolio of customers. You will manage the full... ...customer lifecycle—from onboarding and adoption through...Contract workRemote work- ...Horowitz, ICONIQ Growth and Sequoia. We've... ...seamless and intelligent customer experiences, with... ...access to our leading AI audio... ...closely with customer success and solutions engineering... ...to ensure smooth onboarding and expansion of... ...generative AI, LLM-based products, or API‑driven...Work at officeImmediate startRemote work
- ...manufacturers, and over 275 leading brands. As a Buyers... ..., ArrowStream customers feel empowered to... ...our secure cloud-based data management solutions... ...driving retention, growth, and product... ...Data, and Customer Success teams to ensure seamless onboarding, platform adoption,...Contract workLocal areaRemote workFlexible hoursNight shift
$108k - $115k
...the AI era. Startups and growth-stage companies can... ...seeking San Francisco-based sales professionals with a track record of success in achieving new business... ...sales drive coupled with a customer-first mentality that... ...building community and onboarding new business. Responsibilities...For contractors- ...manage, support, customize, configure, connect... ...Professional Services. Successful SAEs must have the... ...installed base to grow sales of new... ...marketing, pre-sales, onboarding, and post-sales... ...Develop sales-qualified leads by identifying... ...& Territory Growth:** Track record of...Full timeWork at officeLocal areaRemote work
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