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Miami-Based Customer Success Lead - Onboarding & Growth

GAIL

Gail is seeking a Customer Success Account Manager to own the post-sale journey in a fast-paced Miami office. You will lead onboarding, triage support tickets, and build customer-facing help content to scale our support while owning key metrics like resolution time. The role leans technical and requires daily use of AI tools to automate workflows and understand how our product pieces fit together. You will work closely with sales, product, and engineering, maintaining CRM records and driving #J-18808-Ljbffr GAIL

Vacancy posted 2 days ago
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