Seafood Department Lead - Drive Ops & Customer Excellence

Seafood Manager – Open Availability – #359 Cosentino's Price Chopper – 109 N Cedar St., Belton, MO 64012 Job Category : Meat/ Seafood Requisition Number : DRAFT008172 Posted : May 19, 2026 Position Type : Full-Time Status : Exempt position Location 109 N Cedar St., Belton, MO 64012 Description Seafood Manager Position Objective: To assist customers in their shopping experience by leading all aspects of the Seafood team in a way that not only promotes growth for the company, but also results in a team that delivers the product and service Cosentino customers have come to expect. Reporting Structure: This position formally reports to the Meat Manager. Knowledge A valid driver's license is required for deliveries. A food handling permit is required within the first 14 days of employment. Minimum of 1 year previous experience working in a retail seafood setting is required. Completion of ongoing training and development as listed on the Cosentino Learning Plan. A high school diploma or equivalent is preferred. Essential Job Functions Able to effectively set and implement strategy for achieving operational excellence within the department (i.e. labor management, profit and sales analysis, etc.), as well as implement operational goals set at the corporate level. Clearly communicate to team members the goals that have been set for the department, then implement plans to reach the set goals. Provide direct supervision of the activities of all other members of the deli team in a manner that is operationally effective, but is also motivating and respectful. Provide effective coaching, corrective actions, and performance evaluations to improve individual and team performance. Address employee relations issues and, if needed, effectively work with the Human Resource team to resolve issues. Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done. Conduct effective interviews to hire the highest quality candidates for the team. Create schedules that effectively manage labor costs in a way that successfully balances the customer’s need for service with the company’s need to closely monitor expenditures. Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team. Know and implement the Cosentino Customer Service Standards. Promote new items and weekly specials through effective merchandising and creative displays. Be knowledgeable about department items, procedures and policies so customer questions can be answered accurately and courteously. Effectively manage the inventory process at all levels (i.e. accurately counting and tracking items, efficient planning and ordering of product). Follow all guidelines on the proper techniques of cutting and/or preparing items for placement in the display cases. Meet or exceed productivity standards to produce desired team and individual results. Monitor all product expiration dates and ensure that all items are properly rotated. Monitor products for any damaged, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims. Quickly and accurately change shelf tags, change price markers on displays, and label/price mark merchandise. Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers. Able to operate, clean and maintain all equipment safely and competently. Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store. Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions. Demonstrates the basic math and reading skills required for the position. Non-Essential Job Functions Assist customers at the counter by weighing, wrapping and pricing selected items. Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise. Neatly stock department shelves by matching item UPC codes to shelf tags and ensuring products are front facing for customers. Closely monitor the department for potential security issues and report any concerns to a member of the department or store management team. Ensure all new employees receive orientation and training as needed. Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary. Physical Abilities Reaching overhead with both arms up to a maximum of 72 inches, twisting at the waist and lifting objects with both hands weighing up to 30 lbs. Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 20 lbs. Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces. Occasionally lifting and carrying up to 50 lbs. Bending and squatting, at times all the way to floor level. Able to work in colder conditions of the grocery coolers and freezers. Climbing a ladder, possibly up to 5 ft. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Cosentinos Group Inc