HR Representative

Human Resources Representative

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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The Human Resources Representative will be responsible for administrative HR support and front-line HR assistance including guidance to employees and managers on general HR and employee relations matters.

JOB RESPONSIBILITIES:

• Coordinate onboarding activities for new employees, including communication, follow-up and support with hiring managers and employees
• Support and maintain Form I-9 compliance, verification, tracking, retention, and audit readiness in accordance with applicable federal requirements and company procedures
• Provide HR support to managers and employees regarding general policy questions, employee relations intake, workplace concerns, and appropriate routing of sensitive matters to HR leadership or HR Business Partners
• Assist HR Business Partners with key HR processes, projects, reporting, documentation, and follow-up activities to help drive timely completion and support business objectives
• Produce, review, and analyze reports in Microsoft Excel to support operations, compliance tracking, workforce planning and departmental needs
• Maintain and administer Service Award Program throughout Company
• Maintain and administer Federal, State and local compliance notices throughout U.S. locations
• Coordinate employment related screening, testing and documentation processes in accordance with Company policies and applicable regulations
• Create, update, and maintain HR procedures, process documentation and Standard Operating Procedures to support consistency and efficiency
• Enter and maintain new hire data in HR system, ensuring accuracy, completeness, confidentiality, and timely updates to employee information
• Perform HR administrative duties, including, but not limited to, maintaining employee records, organizing documentation, processing department invoices, and supporting daily HR initiatives to meet operational and organizational objectives
• Perform other duties, projects and responsibilities as assigned in support to departmental and organizational objectives

JOB REQUIREMENTS:

• High school diploma or equivalent required
• Ability to handle confidential and sensitive employee information with professionalism, discretion, and sound judgment
• Strong verbal and written communication skills with the ability to provide responsive support to managers and employees
• Proficiency in Microsoft Office, including Excel; ability to create, review, and maintain reports, spreadsheets, and tracking tools
• Strong attention to detail, accuracy, organization, follow-through, and ability to maintain timely updates in HR systems and records
• Ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced, team-oriented environment
• Ability to follow established guidelines, policies, procedures, and escalation processes for HR and employee relations matters

PREFERRED :

• Associate or bachelor's degree in Human Resources, Business Administration, or related field
• PHR, SHRM-CP, or related HR certification
• Prior experience using an HR database
• Working knowledge of onboarding processes, employee recordkeeping, Form I-9 requirements, and general HR compliance practices

BENEFITS:

• Competitive salary and bonus opportunity
• 401(k) retirement savings
• Comprehensive benefits, including medical, dental, vision, life, and disability coverage
• Career growth and development opportunities
• Collaborative and supportive work environment
• Paid vacation and holidays