Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Part-Time Receptionist / Customer Service Coordinator
Lindsey Cline State Farm Agency
Part-Time | In-Office

Join a Team That Values Service, Professionalism, and Growth

Lindsey Cline State Farm is seeking a friendly, organized, and customer-focused Part-Time Receptionist to serve as the first point of contact for our customers and support our daily office operations.

This position is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and wants an opportunity to grow within the insurance industry. For the right candidate, this role can provide a clear path into a Licensed Customer Service Representative or Account Manager position.

What You'll Do

Welcome customers in person and over the phone with professionalism and enthusiasm

Manage incoming calls and direct customers to the appropriate team members

Schedule appointments, confirm meetings, and assist with calendar management

Assist customers with basic service requests, including ID cards, document requests, payments, and policy information

Answer billing questions and assist with payment processing, autopay enrollment, reinstatements, and non-pay notices

Maintain accurate customer records and documentation

Support daily office operations including scanning, filing, mail handling, and administrative projects

Follow up on open customer requests to ensure timely resolution

Assist with agency service activities and special projects as needed

What We're Looking For

Friendly, professional, and customer-focused attitude

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Detail-oriented with strong follow-through

Comfortable working in a busy office environment

Ability to learn new systems and processes quickly

Prior receptionist, administrative, customer service, retail, hospitality, or office experience preferred

Preferred Qualifications

State Farm agency experience preferred

Familiarity with State Farm systems, ECRM, or Agent Toolkit is a plus

Property & Casualty license preferred but not required

Candidates interested in obtaining a license are encouraged to apply

What We Offer

Competitive hourly compensation

Service-based performance incentives

Licensing support and reimbursement opportunities

Paid training and ongoing development

Supportive and collaborative team environment

Clear career growth opportunities within the agency

Schedule

Part-time position

In-office during business hours

Schedule determined with the hiring manager

Equal Opportunity Employer

Lindsey Cline State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. We provide equal employment opportunities to all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.