Server - Citizens Bank Park

Server - Citizens Bank Park

Citizens Bank Park - Philadelphia, PA 19148

Overview

Level Entry Position Type Part Time Job Shift Any Education Level Not Specified Travel Percentage None Category Entry Level

Description

Proof of the Pudding has spent the past four decades providing innovative menus, services, design expertise and event experiences to clients in Sports & Entertainment. We are partnered with the Phillies providing elevated food service in the Press/Media area and Executive Dining location. We are currently seeking an experienced Server to join the Proof of the Pudding team at Citizens Bank Park. POP provides elevated dining services to the executive dining area. This position will provide a high-end experience similar to a restaurant format.

Essential Duties and Responsibilities

• Deliver elevated in-seat dining service with attention to detail
• Guide guests through menu selections, including premium food and beverage options
• Maintain impeccable service standards and guest interaction
• Coordinate seamlessly with culinary and beverage teams
• Create memorable guest experiences through thoughtful, proactive service

Performs other related duties as needed.

Qualifications

Required Qualifications:

• 2+ years of experience in fine dining
• Fine dining, upscale restaurant, or VIP hospitality experience
• Strong knowledge of food, wine, and beverage service
• Exceptional guest engagement skills
• Ability to maintain composure and professionalism in high-volume settings

Specialized Qualifications:

• Excellent listening and communication skills
• Renowned time management and organization skills
• Strong customer service skills with the desire to go above and beyond a client's needs
• The ability to work alone and as a team
• Strong attention to detail and the ability to learn and adapt quickly

Work Environment

The work environment for this position will mainly be food & beverage culinary operations located in EDR at Citizens Bank Park.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Non-slip shoes are necessary.

Physical Demands:

• Prolonged periods of being in one place, moving through an event space, and traveling from venue to venue.
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items
• Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.

Core Value and Competency Requirements

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits:

• This is considered a part-time, hourly role.
• The schedule for this position may range depending on business needs but will often consist of either a morning shift covering breakfast operations or a later shift covering dinner service.
• Benefits include daily meals per shift.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member's roles.
• On-the-job training that can be applied industry wide.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.