Complex Scheduler (Southdale Cardiology Clinic)

Complex Scheduler

Our Fairview Southdale Cardiology Clinic supports a wide variety of patients with their cardiac needs. This includes preventative care, coronary artery disease, hypertension, heart failure, atrial fibrillation and more. We have a large group of providers that work closely with the RN's, clinical support staff, scheduling staff, and more to provide excellent patient care. Southdale was rated #1 in the twin cities for cardiac care, and coronary intervention. We are excited to add an individual to our clinic who enjoys being part of a team and has a passion for caring for patients!

What you will do as a Complex Scheduler:

• Responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments
• Collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete
• Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
• Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
• Follows standard processes and workflows to ensure safety and reliability
• Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers
• Review and respond to patient messages sent to the Epic in-box or through MyChart

What you will need:

• High school diploma or GED
• Two years' experience, in a healthcare setting/practice completing scheduling and registration of appointments, templating schedules in Epic and providing administrative medical support
• Knowledge of basic medical terminology

Location: 6405 France Ave S, Edina, MN 55435

Hours: 40 hours per week/ shift time of 7:30am-4:00pm