Assistant Operations Manager

Job Description

Job Description

Barback Hospitality operates Persona in San Francisco and Barrelhouse and Vinyl Room in downtown Burlingame. We're looking for a hands-on Assistant Operations Manager with bartending and management experience to help lead daily operations, coach employees, and support our growing hospitality group. This is a great opportunity for someone looking to advance into a General Manager or multi-unit leadership role.

Responsibilities

• Act as Manager on Duty during assigned shifts.
• Lead by example and assist behind the bar or on the floor when needed.
• Recruit, interview, hire, onboard, and train employees.
• Coach, mentor, and develop staff while maintaining company standards.
• Assist with scheduling, labor management, and shift coverage.
• Help investigate employee concerns and support disciplinary actions.
• Ensure compliance with company policies and California employment laws.
• Handle guest concerns and provide service recovery when needed.
• Assist with inventory, ordering, maintenance, vendor coordination, and operational projects.
• Support payroll, onboarding, employee documentation, and HR administration.
• Help execute private events, entertainment, and future business initiatives.
• Identify opportunities to improve systems, efficiency, and day-to-day operations.

Qualifications

• Previous bartending experience required.
• Previous management experience in a restaurant, bar, nightlife, or hospitality environment required.
• Experience recruiting, interviewing, hiring, onboarding, and coaching employees.
• Working knowledge of California employment laws and HR best practices.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience with ADP, Toast, scheduling software, Microsoft Office, and Google Workspace preferred.
• Strong computer skills and comfortable utilizing AI tools such as ChatGPT, Copilot, Gemini, or similar productivity platforms.
• Ability to remain calm under pressure and lead by example.
• Open availability, including evenings, weekends, and holidays.
• Reliable transportation required.

Schedule

• Full-time.
• Work locations include Lower Nob Hill, San Francisco (parking provided) and Downtown Burlingame .
• Must be able to travel between company locations as business needs require.

Compensation & Benefits

• Starting hourly pay based on experience during the initial 90-day introductory period.
• Expected transition to a salaried management position upon successful completion of the introductory period.
• Benefits available after 90 days.
• Opportunities for advancement as Barback Hospitality continues to grow.

To Apply

Please send:

• Resume
• Brief introduction
• Desired hourly compensation