Vice President, Marketplace Operations
Confidential
Vice President, Marketplace Operations
About the Company
Fast-growing mobile ticketing company
Industry
Entertainment
Type
Privately Held, VC-backed
Founded
2013
Employees
201-500
Funding
$26-$50 million
Categories
- Internet
- Technology
- Entertainment & Recreation
- Baseball
- Basketball
- Boating
- California
- Football
- Hockey
- Mobile Commerce
- San Francisco
- Soccer
- Stephen Curry
- Android
- Apps
- E-Commerce
- iOS
- Media and Entertainment
- Mobile
- Mobile Apps
- Photography
- Sports
Specialties
- last minute ticket deals
- user experience
- access live entertainment
- mobile
- concerts
- theaters
- sports
- music
- arts
- gatherings & more
- and machine learning
Business Classifications
- B2C
- Mobile
- Marketplace
About the Role
The Company is seeking a Vice President, Marketplace Operations to lead the transformation of the post-purchase fan experience. This executive role is pivotal in redesigning the operating model to ensure that the fan experience after the buy button is seamless and efficient. The successful candidate will be responsible for owning the full arc from post-purchase to resolution, with a focus on AI-powered systems that prevent issues before they impact the customer. This includes architecting and owning conversational AI systems, building product feedback loops, and driving margin improvement through excellent post-purchase operations. The role demands a leader with a proven track record in AI-native CX system design, product influence, and a deep understanding of post-purchase metrics and margin fluency. Applicants for the Vice President, Marketplace Operations role at the company should be AI-native operators with a strong background in consumer marketplaces, ticketing, travel, or similar businesses. The ideal candidate will have at least 7 years of experience in a relevant industry, with a clear focus on post-purchase experience as a key driver of customer retention and business margin. Executive presence is essential, as the role involves influencing across various functions and sitting on the leadership team. The company values diversity and is an equal-opportunity employer, dedicated to creating an inclusive environment where all employees can thrive.
Hiring Manager Title
CEO
Functions
- Operations
- Product Management
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Vice President, Marketplace Operations in Philadelphia, PA vacancy
- ...Vice President, Marketplace ICHRA General Manager About the Company Innovative data-driven & design-oriented health insurance platform... ...executive will be responsible for the full strategic and operational ownership of the ICHRA business line, with a focus on driving...Operations
- ...Vice President of Revenue Operations About the Company Rapidly growing, private equity-backed travel marketplace transforming how customers discover, book and experience travel. Industry Leisure, Travel & Tourism Type Privately Held, Private Equity-backed...Operations
- ...Vice President, Business Development (Life Sciences)Prognos Health is rapidly expanding and... ...expanding the team to help us scale our operations, and to better serve our customers.We... ...multiple datasets from an expanding marketplace including medical claims, prescription...OperationsImmediate startRemote workFlexible hours
Prognos
Philadelphia, PA5 days ago - ...Vice President of Finance & Operations About the Company Leading national mental health awareness organization Industry Mental Health... ...suicide prevention Business Classifications B2C Marketplace About the Role The Company is in search of a...Operations
- ...Vice President, Customer Care & Support About the Company Online registry for baby items... ...Consumer Discretionary Retail Marketplace Specialties ecommerce... ...the support experience, including the operating model, policies, and team structure. This...Operations
- ...Vice President, iGaming Revenue Operations About the Company Popular online fantasy sports entertainment platform Industry Internet Type... ...and loss functions within iGaming, digital gaming, marketplaces, or similar consumer businesses. A deep understanding...Operations
- ...Vice President, Merchandise Planning, Allocation & Inventory Management About the Company... ...Consumer Discretionary Retail Marketplace Specialties ecommerce marketplace... ...and developing the strategic vision, operating standards, and systems roadmap for the...Operations
- ...Vice President of Technology & AI Infrastructure About the Company Mission-driven provider... ...Classifications B2B SAAS Marketplace About the Role The Company is... ...-first model, with a focus on driving operational efficiency and improving jobseeker outcomes...Operations
- ...The Vice President, Labor Relations is responsible for developing and executing the organization's labor... ...necessary. The Vice President proactively advises operations leadership and HR partners on bargaining trends, marketplace trends, legal and regulatory changes, and...OperationsContract workLocal area
Aramark
Philadelphia, PA24 days ago - ...Vice President, Technical Program Management About the Company Online sampling marketplace catering to beauty products Industry Information Technology and Services... ...tasked with building and maintaining the operating rhythm, governance, and instrumentation...OperationsRemote work
$171.6k - $338.3k
...objectivesMaintain accurate and timely customer, pipeline, and forecast data working with Sales Operations teamManage internal sales activities to ensure consistent approach to marketplace across geographies and industry groupsManage proposal development and make live oral...OperationsLocal area$171.6k - $338.3k
...Deloitte Industry position with key Alliance Vendors in the marketplace (3) support the acquisition of new customers through engagement... ...tier solutions to cloud-based platformsExperience with Smart Operations/Enterprise SimulationAbility to travel up to 70%, on average,...OperationsLocal area$175.3k - $322.9k
Position Summary Vice President, Sales Executive - Adobe Alliance, Life Sciences Health... ...of areas such as Brand strategy, operating model transformation, Commercial data... ...understanding of the Life Sciences business, the marketplace for Consulting services, clients'...OperationsFor contractorsLocal area$175.3k - $322.9k
Position Summary Are you an experienced sales professional that has an entrepreneurial spirit, relevant Federal marketplace experience, and demonstrated sales expertise and success? If so, Deloitte Consulting LLP is looking for a top-performing technology Sales Executive...- ...Vice President & General Manager, Pure Players About the Company Popular manufacturer & supplier... ...have experience in both 1P (Vendor) and 3P marketplace models, and a deep understanding of e-commerce sales, operations, marketing, and analytics. Key responsibilities...Operations
- ...workforce committed to success. Position Summary: The Vice President, Medical will serve as a key leader in shaping and executing... ...prompt, facilitative, and high value collaboration with Clinical Operations and the cross-functional study teams; In coordination with...OperationsFor contractorsLocal areaFlexible hours
Larimar Therapeutics
Philadelphia, PA4 hours ago $176.7k - $236.9k
...VP, Operations & Business Planning (Finance)The Vice President, Operations & Business Planning serves as the senior finance leader for WPVI and WTVD, providing strategic financial leadership across both stations. This executive is responsible for financial planning and...OperationsTemporary workWork at officeDisney
Philadelphia, PA1 day ago- ...providing leadership, management, and support to the Directors of Operations/Managers in a specific region to achieve identified clinical... ...reports and executive-level presentations for the Senior Vice President and Executive Team regarding regional performance, growth initiatives...OperationsWork at officeFlexible hoursShift workAfternoon shift
4TheSeniors
Philadelphia, PA5 days ago - ...own end-to-end sales performance in a high-volume phone environment, combining rigorous funnel management, coaching systems, and operational discipline with modern lifecycle selling (activation → engagement → upsell/retention).This role partners closely with Marketing,...Operations
- ...brands lead, advantage follows. Go deeper. Be found.OverviewThe Vice President, Strategy leads a Strategy team across a large client... ...This role combines strategic leadership, team development, operational excellence, and business growth responsibilities. ResponsibilitiesStrategic...OperationsTemporary workFreelanceFlexible hours
$156.23k - $242.55k
...enhance the employee experience. We are seeking an accomplished Vice President of Sales to lead our growth strategy and develop high-... ...long-term partnerships.Collaborate across functions including operations, marketing, finance, and solutions teams to align resources,...OperationsLocal areaWorldwide$200k - $250k
...a commercially viable, scalable offering—designing the user experience, building a modern digital platform, and establishing the operating model required to support growth across Fortune 1000 employers.Success in this role requires deep expertise in the financial wellness...OperationsFull timeWork at officeRemote work$203.6k - $339.3k
The Vice President, CSD Business Operations, is responsible for leading the strategic and operational functions that enable business performance, scalable growth, customer excellence, and enterprise execution across CuraScript Specialty Distribution (CSD).Reporting to the...OperationsFull timeContract workLocal areaWork from home- This OpportunityWSP is currently initiating a search for an Vice President, Mechanical Engineering for our Philadelphia, PA office location... ...medicine, the skyscrapers and buildings we work in, and the operations of our buildings. At WSP, we are driven by inspiring the...OperationsLive inWork at officeLocal areaFlexible hours
- ...cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing... ...business seeks internal interested candidates for the Vice President, Growth & Sales, Global Life Sciences to lead and execute the...OperationsFull timeRemote workWorldwide
- ...Vice President, Global Claims Transformation Initiative Lead About the Company Premier... ...Business Classifications B2B Marketplace Enterprise About the Role The... ...technology partners, and international claims operations, and staying abreast of industry...Operations
- ...Regional Vice President, Operations and Growth About the Company Nationally recognized provider of top-notch technical services Industry Consumer Services Type Privately Held About the Role The Company is seeking a Regional Vice President of Operations...Operations
- ...Vice President of Operations About the Company Growing, multi-location building products distributor with ambitious expansion plans. Industry Building Materials Type Privately Held About the Role The Company is seeking a Vice President of Operations...Operations
- ...Vice President of Operations About the Company Globally recognized energy company specializing in renewable energy solutions Industry Utilities Type Privately Held Employees 501-1000 Specialties business electricity renewable electricity...OperationsContract work
- ...Vice President of Operations About the Company A full-service provider of commercial facilities services with a primary focus on recurring maintenance. Industry Facilities Services Type Privately Held About the Role The Company is seeking a Vice...Operations
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Vice President, Marketplace Operations. Be the first to apply!
Related searches
- vp customer success Philadelphia, PA
- vice president development Philadelphia, PA
- vice president real estate development Philadelphia, PA
- vice president communications Philadelphia, PA
- vice president manufacturing Philadelphia, PA
- vp safety Philadelphia, PA
- vp of benefits and total rewards Philadelphia, PA
- vice president research Philadelphia, PA
- vice president tax Philadelphia, PA
- vice president of retail Philadelphia, PA