Executive Housekeeper

DESCRIPTION

POSITION TITLE : Executive Housekeeper

REPORTS TO : AGM/General Manager

About Hampton Inn & Suites Pittsburg Ks

The Hampton Inn & Suites Pittsburg Ks ,is managed by Vista Host Management & Development Company, is located in Pittsburg Ks. Our hotel features 123 guest rooms, complimentary breakfast, and an indoor pool. The hotel is perfect for families, groups and individual travelers.

POSITION SUMMARY

The Executive Housekeeper ensures that guest rooms and public areas meet the highest cleanliness standards. This role involves overseeing the housekeeping and laundry teams, managing resources, and fostering a positive work environment that promotes exceptional guest service and staff efficiency.

WHO IS THIS POSITION FOR?

The Executive Housekeeper role is best suited for someone who:

• Has a strong attention to detail and a commitment to maintaining high cleanliness standards.
• Possesses excellent leadership skills and enjoys coaching and training team members.
• Is proactive, organized, and capable of handling multiple tasks efficiently.
• Is dedicated to creating a welcoming and comfortable environment for all guests.

WHY JOIN OUR TEAM?

• Competitive salary with performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host's expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Supervise the housekeeping staff, providing open communication, training, coaching, and feedback to ensure high performance and efficiency.
• Inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with health, sanitation, and safety standards.
• Issue assignments to staff, considering special requests and areas of focus to maintain smooth operations.
• Distribute supplies to staff at the start of each shift, managing inventory and controlling expenses.
• Respond to guest requests, concerns, and issues promptly to ensure guest satisfaction.
• Manage Lost and Found, logging items and handling guest inquiries.
• Follow emergency procedures to protect the hotel, guests, staff, and assets.
• Comply with attendance rules and be available for regular shifts.
• Perform other duties as assigned by management to support overall housekeeping operations.

POSITION REQUIREMENTS

• Must be able to communicate effectively, both written and verbally.
• Must be able to stand for extended periods.
• Must be able to lift up to 40 lbs.
• Ability to move throughout the building, bend, stoop, and reach to assist staff members in completing tasks, with or without reasonable accommodation.

REQUIREMENTS

The Vista Host Promise: We will inspire unlimited potential for every Vista Host associate and hotel guest. We will do this by serving all whom we encounter with genuine kindness and exceptional hospitality. With these efforts, we will empower, and always advocate for, every person's experience to result in their heartfelt desire to return.