Home Care Triage Nurse - Bucks, Montgomery and Chester Counties

Home Care Triage Nurse - Full Time Days

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

LV HOME CARE AND HOSPICE

Territory: Bucks, Montgomery, and Chester counties

Summary Provides clinical support to the clinical services team by assisting in the coordination of the delivery of patient care services. Performs phone triage, data/order entry, patient/staff scheduling, and other clinical tasks related to the provision of patient care.

Job Duties

• Triages patients through phone calls utilizing critical thinking skills and sound clinical judgement
• Performs data/order entry, patient/staff scheduling, and other clinical tasks related to the provision of patient care
• Provides hand-off communication to members of the care team as appropriate regarding triage information, patient status updates, and patients who require a follow up visit or phone call.

Minimum Qualifications

• Specialized Diploma NLN approved/accredited nursing program
• 1 year nursing experience in a healthcare setting and
• 1 year direct care nursing experience
• Demonstrates knowledge and ability to care for patients based on the population served
• Demonstrates critical thinking skills and sound clinical judgement
• Demonstrates analytical and problem-solving skills
• Ability to perform duties with accuracy and attention to detail
• Demonstrates excellent verbal and written communication skills
• Demonstrates excellent customer service skills
• Demonstrates team behaviors and the ability to work independently
• Demonstrates proficiency in basic computer skills
• Demonstrates excellent time management, organization, and prioritization skills to manage a heavy workload
• Ability to multitask and work with multiple interruptions
• Ability to adapt to changing priorities
• Demonstrates evidence of competency as per department/unit specific competency assessment criteria
• Knowledge of agency and network clinical policies, procedures, and resource materials
• BLS - Basic Life Support AHA - American Heart Association Within 30 Days and
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire and
• DL - Driver's License_PA - State of Pennsylvania Upon Hire or
• DL - Driver's License_NJ - State of New Jersey Upon Hire

Preferred Qualifications

• Associate's Degree Nursing or
• Bachelor's Degree Nursing
• 1 year home health/hospice experience and
• Less than 1 year nursing experience in a clinical office setting or
• Less than 1 year nursing experience performing phone triage/on call responsibilities
• AMB-BC- Ambulatory Care Nursing-Board Certified - American Nurses Credentialing Center within 3 Years or
• CHPN - Certified Hospice and Palliative Nurse - Hospice and Palliative Nurses Association within 3 Years

Physical Demands Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.