Technical Producer

Overview At Wizards of the Coast Central Technology team, we deliver high-quality shared solutions for complex technical challenges to empower the creation of experiences for fans of our diverse portfolio of games and products. In this role you will be a part of the Production team supporting Identity and Compliance initiatives, providing leadership and support across multiple teams and partners. Responsibilities Own and maintain production schedules for one or multiple teams. Shepherd multi-team initiatives through project lifecycles to ensure accurate dependency handoffs, updates, and delivery across internal and partner teams. Act as the “go-to” person to help team members connect with others, remove development blockers, or guide them on problem-solving. Lead and moderate team meetings with clear agendas, focused discussions, and actionable meeting notes. Represent your teams in regard to capacity, velocity, and current priorities. Build trust and positive relationships across all teams. Identify development challenges and drive process improvements. Communicate effectively across multiple internal and partner teams, varying expertise and seniority levels. Resolve problems, prioritize, and find creative solutions to achieve results. Build and maintain processes to achieve peak team efficiency and effectiveness. Provide direct, honest feedback paired with care and a genuine desire to improve. Track team performance metrics to communicate overall velocity, project health, and progress toward goals. Embrace new initiatives or ideas, understand their value, and promote adoption and awareness with the team. Qualifications Experience running multiple projects and/or programs concurrently. Proficiency in managing and coordinating multiple teams, including cross-functional partners and stakeholders. Strong communication and partner-leadership skills: reporting, conflict resolution, and risk management. Familiarity with Agile, Kanban, Scrum, and other project-management methodologies. Enthusiasm for delivering software solutions and enabling successful customer experiences. Passion for enabling high-functioning teams. A curious mind complemented by a love of problem-solving. Experience with production tools like Jira and Confluence. Experience managing team planning, schedules, and roadmaps. Strong interpersonal skills and empathy. Experience in project planning, presentation, and documentation tools. Ability to define and implement change based on production metrics and developer feedback. Adaptability to apply various project methodologies to specific team needs. Team-oriented, enthusiastic, and positive, interacting and collaborating with all departments. Self-sufficient, self-motivated, with deep passion to help teams succeed and create amazing experiences and content. Equal Opportunity / EEO Statement Wizards of the Coast is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or any other legally protected status. We provide reasonable accommodations for individuals with disabilities throughout the application process. Compensation and Benefits Pay Range: $87,300 USD - $130,900 USD. Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks #J-18808-Ljbffr