Contingent Workforce Specialist

MW Partners is currently seeking a Workforce Specialist to work for our client, who is a global leader in multimedia and creativity software products.


Responsibilities and duties:

• You will closely work with a wide range of stakeholders and will manage the overall day to day operations of the Contingent Worker Program
• Provide support for line managers with respect to CW guidelines, policies and procedures,
• Monitor and approve new worker requests
• Act as the first escalation point for contingent worker support and issue resolution
• Work with key stakeholders to ensure streamlined worker on-boarding and off-boarding
• Partner with internal Adobe teams on quarterly and project-based efforts
• Update process documentation, document and ensure processes are clearly communicated to all stakeholders on an on-going basis
• Ensure client service and satisfaction in all areas of position
• Perform other duties as assigned

• Bachelor's degree or the equivalent combination of education, training, and work experience required.
• Demonstrated clear communication skills, both written and verbal; ability to communicate complicated details effectively with individuals at all levels within the organization
• Minimum of 2 - 3 years of contingent workforce, staffing or HR operations experience
• Demonstrated experience working in HCM, VMS and support systems. Specific experience in Workday, VNDLY and ServiceNow preferred.
• Solid Excel and PowerPoint skills
• High learning agility and dealing with ambiguity
• Workday and ServiceNow experience preferred
• Ability to maintain confidentiality, integrity and professionalism.
• Strong critical thinking and problem-solving abilities.
• High attention to detail, ability to recognize and recommend improvement.
• Proactive and able to organize and prioritize with limited guidance and a focus on delivering exceptional customer service experiences