Internet Sales Manager

Internet Sales Manager

Hot Job

HENDERSONVILLE, TN 37075

Overview

Level: Experienced Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: None Category: Sales

Internet Sales Manager Description

The Internet Sales Manager has the opportunity to boost a sales team to create an exceptional experience for customers. This role will not only work internet leads for the dealership, but they will work hand-in-hand with the sales team to ensure an exceptional concierge level service for the Customer. Auto Industry management experience and E-Leads REQUIRED.

Prior experience in BDC, with a track record of a good closing ratio.

Prior experience working in a Franchise Dealership environment.

What are the day-to-day responsibilities?

• Leading yourself and the team in a way that supports the companies culture, vision and mission
• Setting a clear vision and goals for yourself to achieve targeted performance in new and used vehicle sales and profit
• Engaging and motivating the Sales team to achieve key goals, performance expectations and best practice processes
• Driving the business through a high-level of involvement in the day-to-day operations
• Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
• Appraising vehicles for trade
• Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
• Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
• Assisting in managing controllable expense elements for the New and Used Vehicle Departments
• Analyzing the business to determine shortfalls and developing action plans to improve performance

How will I know if I am successful? The performance of an Internet Sales Manager is measured by achieving:

• Targeted unit sales and gross profit
• Targeted Associate retention
• Targeted Customer Satisfaction Index

Internet Sales Manager Qualifications

• High School diploma or equivalent
• Proven success in auto retail sales (at least 2 years)
• Auto Industry management experience

REQUIRED

• Proven leadership ability to mentor and train others
• Ability to set and achieve targeted goals
• Ability to drive an exceptional customer experience - drive concierge services
• Demonstrated communication and interpersonal skills - a collaborator
• Organization and follow-up skills
• Experience and desire to work with technology
• Valid in-state driver's license and have and maintain an acceptable, safe driving record
• Flexibility in work schedule - potential for hybrid remote/onsite