Technology Support Engineer

Job Summary

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center.

Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community.

We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.

We are seeking an experienced and highly motivated

Technology Support Engineer to assist team members by serving as the primary contact for concert technology needs, executing maintenance and supporting basketball games in a scoring engineer role.

Your Role On The Team

• Oversee building concert technology equipment and serve as primary point of contact for the majority of concerts that enter the building. Will be responsible for deploying comms, assisted listening systems, supporting signage requests and other needs as assigned.
• Serve as a Tier 1 agent in the execution of helpdesk, audio, broadcast, and signage requests. Responsibilities could include: relocation and installation of TVs, scheduling signage, relocating printers and computers, perform cable maintenance, mix audio for small events.
• Support broadcast and network engineers in network programming and patching, as well as video and audio routing. Serve as scoring engineer on gamedays as assigned.

Your Skills And Experience

• Strong written and verbal communication skills
• Strong growth mindset – an eager worker and learner will thrive in this role
• Willingness to lift heavy equipment and work on hands and knees
• Audio and video production experience
• Familiarity with basketball scoring systems, particularly Tissot and Daktronics
• Experience in a helpdesk environment
• Ability to problem solve in a fast-paced environment
• Ability to work odd hours
• Experience terminating various cables (XLR, ethernet, etc)
• High school diploma or GED
• 2 or more years’ experience producing live events, preferably in an arena atmosphere, broadcast environment, or live sports OR 2 or more years’ experience in a helpdesk environment

The Team & Experience

We believe great organizations are built by great people. That’s why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an “I’ll do it” mentality in support of the team and our fans.

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.

Benefits

At Player 15 Group, our people-first culture is reflected in benefits and perks that may vary based on employment status and eligibility, including the following:

• Competitive medical, dental, vision, life and disability coverage options
• Paid vacation, sick time, volunteer time and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Access to amenities, including:
• Full fitness center with locker rooms and showers
• Indoor/outdoor basketball courts
• Pickleball court
• Golf simulator and putting green
• On-site cafeteria and collaborative gathering spaces

Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Questions? Reach out to the Talent Acquisition team at ***email_hidden***