MAILROOM CLERK (FULL TIME)

Mailroom Clerk – Full Time Location: Deerfield, IL (60015) Schedule: Monday – Friday, 8:15 am – 5:15 pm Pay Range: $20.00 per hour to $20.25 per hour Job Summary Accurately and promptly processes all Mail and Distribution Services items with the highest level of customer service. International and bulk shipping experience required. Must have exceptional customer service skills. Essential Duties and Responsibilities Receive, sort, deliver, pick up and process courier items, interoffice mail, magazines and all classes of USPS mail. Verify and keep records on incoming and outgoing shipments and prepare items for shipment. Track courier and accountable items (FedEx, UPS, Certified Mail, etc.). Properly package, mark, label and process all Non‑Hazardous and Hazardous materials using courier‑specific software (FedEx, UPS, DHL, etc.). Research and route unidentified and generic mail. Coordinate, stage, and transport bulk mail items. Receive, log, deliver and track messenger items. Follow all processes established in the client standard operating procedures (SOPs). Monitor packages for hazardous and suspicious materials. Follow established customer inquiry processes and respond to customer needs and requests. Maintain accurate records of customer inquiries and fulfillment of requests. Perform other duties as assigned. Qualifications High School diploma or equivalent. Relevant prior customer service experience. Preferred current Dangerous Goods shipping certificate (49 CFR & IATA). Preferred working knowledge of domestic and international shipping of dangerous and non‑dangerous goods including country‑specific guidelines. Preferred experience using shipping software required by common shipping carriers (UPS, DHL, FedEx, etc.). International and bulk shipping experience. Exceptional customer service skills. Benefits Full‑time and part‑time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program) Early release on some Fridays Full‑time positions also offer: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Legal and Compliance Compass Group is an equal‑opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level2 background screening. Details: Applications are accepted on an ongoing basis. ESFM maintains a drug‑free workplace. #J-18808-Ljbffr