Front Desk Manager - Medical

Job Description

Job Description

Benefits:

• 401(k)

Front Desk Manager (Part-Time) – Private Pediatric Practice We are looking for a warm, energetic, and organized professional who loves working with children and families? Our growing pediatric practice is looking for a Front Desk Manager to be the welcoming and friendly face of our clinic helping us provide an exceptional experience for every patient.

Why us?
Flexible working hours.
Engage with a dynamic team. 
Grow in a supportive environment with coaching. 
Be part of a medical practice that is growing and vibrant.
 
What doing a great job looks like – Greet patients and families with warmth, making them feel comfortable and valued from the moment they walk in.

• Schedule & Follow-Up – Ensure patients book their next visit before leaving, helping families stay on track with their child’s healthcare.
• Encourage Growth – Enthusiastically request and collect Google reviews to help our practice reach more families.
• Customer Service Champion – Provide outstanding service by answering questions, addressing concerns, and making each visit smooth and enjoyable.
• Efficient Office Flow – Manage phone calls , e-mail, incoming fax, and patient check-in/check-out processes with professionalism and efficiency with a smile.
• Team Player – Work closely with providers and staff to ensure a seamless experience for families.

This is the perfect job for someone who is:

• A people person who naturally connects with parents and children.
• Strong organizational skills and attention to detail.
• A proactive attitude with a growth mindset and a strong commitment to helping patients and keep growing the practice .
• Experience in a medical or customer service role (preferred but not required).
• Excellent communication skills with team members.
• Ability to multitask in a fast-paced environment while maintaining a professional and friendly demeanor.
• Marketing experience to promote the practice (school and hospital visits, etc)
• Has excellent and friendly telephone presence. 

What We Offer:

• A part-time, flexible schedule in a supportive and fun environment. (2-3 times a week)
• The opportunity to make a real impact on our patients and their families.
• A chance to be part of a growing practice that values kindness, service, and community.

If you’re ready to bring your enthusiasm, organization, and customer service skills to a place where you’ll be appreciated every day, we’d love to meet you!

Meet the Practice
Pure Joy Pediatrics is a general pediatric practice located in Portland, OR operating based on Six Sigma Lean Methodologies. Dr. Kirin Palmer started this practice in 2022 with the intention of restoring joy back to the physician patient relationship. So many things work to pull this relationship apart.
She wanted to build a practice and system that would bolster rather than detract from this experience. Supporting parents in their journey of parenthood is at the heart of what we love to do at Pure Joy Pediatrics. Building this practice has been exhilarating and the kudos and reviews from families has really propelled the project forward by leaps and bounds. It is because we all believe in this work.

Patient care is a must but it is only a part of what we do every day. Encouraging and supporting parents as they develop their own parenting style and garner confidence is the heart of what Pure Joy Pediatrics offers parents. When parents feel empowered in their roles as advocates, caretakers and nurturers of their children, the children naturally benefit. Better yet, they thrive. That is ultimately, the goal.

Meet your CEO and Mentor
Dr. Kirin Palmer is the CEO and Founder of Pure Joy Pediatrics in Portland, OR. She has a wealth of experience after nearly 18 years in pediatrics. Her experience was built on her years in pediatric hospital medicine, running house calls and working as an urgent care and emergency room pediatric physician. She has been practicing general pediatrics in the Portland area for the past 8+ years. She opened her own single provider practice in 2022 with the intention of restoring joy to the pediatric encounter. Healthcare encounters feel more and more rushed these days, but her approach in providing comfort measures for procedures actual improves the clinical work flow and keeps patients coming back. Her patients appreciate the intention and many stop by for office visits multiple times a month. Her focus on team has resulted in a supportive and innovate staff that teaches and exchanges ideas to improve systems and patient care. You will appreciate the flexible schedule, supportive executive team and your time at Pure Joy Pediatrics.

If this seems like the dream job you are looking for and you know you’ll be a good fit, send your resume and cover letter to View email address on us.fitly.work. To get to know us better you can also check our website and review our 5-Star Google Reviews

Pay rate: Competitive market rate and BoE