Sr. Account Director

Job TitleSr. Account DirectorJob Description SummaryCushman & Wakefield is seeking a Senior Account Director to lead a large, complex global client account within Global Occupier Services (GOS). This senior leadership role is responsible for overall account strategy, client satisfaction, service delivery excellence, and financial performance, while driving growth and innovation across the enterprise.Job DescriptionRole OverviewServe as senior executive relationship manager for a large, global client accountDefine and execute the overall account vision, strategy, and performance goals aligned to client business objectivesLead multidisciplinary account teams across Integrated Facility Management, Transaction Management, Project & Development Services, Portfolio Administration, and Workplace StrategyDrive client satisfaction, innovation, and continuous improvement across all service linesMaintain full P&L ownership, including budgets, forecasts, profitability, and EBITDA targetsIdentify and execute opportunities for service expansion, increased share of wallet, and contract renewalsLead executive-level business reviews, governance meetings, and growth discussionsEnsure disciplined contract management, proactive risk mitigation, and timely issue resolutionPartner with internal stakeholders (Finance, HR, Legal, Quality, Operations) to deliver best-in-class outcomesLeadership & Talent DevelopmentLead, develop, and inspire a high-performing account leadership teamFoster a client-first culture focused on accountability, collaboration, and resultsPartner with HR on talent planning, succession planning, performance management, and DE&I initiativesPromote strong collaboration across Cushman & Wakefield service lines and global regionsQualificationsBachelor’s degree required; MBA or Master’s degree preferred12–15+ years of progressive leadership experience in global occupier services, outsourcing, or commercial real estateProven success leading large, complex, global client accountsDemonstrated P&L ownership and financial management expertiseStrong executive presence with excellent communication and relationship management skillsExperience leading leaders within a matrixed organizationWork EnvironmentThis role operates within a professional office environment and requires close collaboration with global teams and senior client stakeholders. Travel may be required based on client and account needs.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $ 221,000.00 - $260,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield” #J-18808-Ljbffr