Website Coordinator
White & Case
Our Business Development & Marketing team plays a critical role in enhancing the Firm's reputation, expanding its client base and driving revenue growth. This team develops and implements strategic marketing plans to promote the Firm's legal services, leveraging digital and traditional marketing channels to reach target audiences. They conduct market research to identify industry trends and client needs, positioning the Firm competitively within the legal marketplace. The team also manages client relationships, orchestrates business development initiatives, and seeks opportunities for partnerships and networking. Through compelling content creation, event planning and public relations efforts, they ensure that the Firm maintains a strong market presence and continues to attract and retain clients.
Firm Summary
White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work.
It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work.
Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Our people represent 90 nationalities and speak 80 languages.
Position Summary
The Website Content Coordinator in the Tampa office, working on the Americas shift, will support the Firm's website refresh, CMS migration and pre-migration content readiness. The role focuses on posting and maintaining straightforward content using approved copy, fields and formats. Work includes basic page updates, use of standard templates and components, simple metadata and asset changes, bulk content clean-up and initial quality checks, with all uncertainties or deviations escalated to supervisors or subject-matter experts.
Duties and Responsibilities
Posting straightforward Americas-shift content within defined templates and workflows, including:
o Lawyer bios: creating, updating and unpublishing bios, and uploading bio photos using approved information and formats
o Publications and client alerts: creating, updating and unpublishing items such as articles, insights, client alerts, videos and newsletters using approved copy, fields and metadata
o Awards, press and In the Media items: inputting and updating awards, press releases and media mentions using established formats and tagging rules
Support pre-migration content readiness by:
o Assisting with content audits
o Tagging and formatting content so it aligns with reusable components and page templates for the new design system
o Performing content-level QA checks before and after migration following checklists and escalating non-standard issues
Log and track web-related content tasks and issues in Jira or similar tools, ensuring accurate classification, documentation and timely escalation to the appropriate technical or functional teams.
Supporting structured pre-migration work (content inventories, applying predefined keep/update/retire decisions, metadata cleanup, tagging, formatting and content-level QA based on checklists)
Logging and tracking content tickets, performing basic troubleshooting where there is clear guidance, and escalating non-standard issues to full-time staff
Qualifications
2-3 yearsof relevant experience in web content management, digital marketing or a similar role
Proficient in MS Excel, Word, and PowerPoint
Basic ability to assist in managing tasks, expectations, and deadlines.
Knowledge of content marketing, online marketing, SEO, web design, UX (user experience), and UI (user interfaces)
Open to learning basic HTML/CSS
Plus, but not required: a university degree in digital technologies
Location and Reporting
* This is a full-time role based in Tampa.
* This role reports to Senior Manager, Web & Digital.
This role reports to
Manager, Web & DigitalEqual Opportunities
White & Case is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Note to Recruitment Agencies
Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.
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