Inside Sales Consultant

Job Description

Job Description

Overview:
Sell products directly to business-to-business (B2B) customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, and recommending modifications to products and services, with the result being the promotion of customer retention, driving direct sales, and assurance of an overall superior customer service experience.

Compensation:

• $20/hr. + Sales Performance Plan. (Up to $62k/yr. Total Comp)
• Great Benefits. (Medical, Dental, Vision)
• Paid Time Off.
• 401K.

Primary Responsibilities:

• Drive continued penetration of portfolio into accounts, focusing on relevant products that match customer needs.
• Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, and identifying and exceeding customer needs and expectations.
• Achieve customer retention goals and follow up with consumers as required to close sales and meet/exceed revenue goals.
• Build and maintain effective relationships with new and existing business-to-business (B2B) customers.
• Maintain consumer prospect lists/contact database to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell products based on client purchase history.
• Acquire in-depth industry and company knowledge to articulate product features, benefits, and pricing and make recommendations to include core and innovative products.
• Attend and actively participate in daily team meetings or relevant sales training to ensure appropriate sales techniques are used and accurate information is communicated to customers.
• Attend sales group meetings concerning sales targets or forecasts, reporting on the market situation.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor's in Hospitality or related study preferred.
• Must be 21 years or older. 

EEO Statement:
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance levels consistent with the past relevant experience, knowledge, skills, abilities, and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.