Dental office administrator

Job Description

Job Description

About Us: At Dr. Gobran's Office, we pride ourselves on delivering exceptional care to our patients and maintaining a supportive, tight-knit team environment. We are now looking for an experienced confident Dental Office Administrator to join our team.

If you are well organized with dental office experience and love building relationships with patients, you’ll find a long-term home here.

What You’ll Do (The Big Picture):

You will be sharing office tasks with two other very competent administrative staff handling everything from patient first impressions to behind-the-scenes administrative tasks.

• Patient Experience: Warmly greet patients, manage a busy multi-line phone system, and orchestrate the schedule to maintain an efficient, stress-free daily flow.
• Insurance & Billing: Handle all aspects of dental insurance, including verification, breakdowns, submittal, tracking claims, managing narratives, and resolving billing discrepancies.
• Treatment Coordinating: Confidently present treatment plans, explain insurance coverage, and help patients find ways to afford the care they need.

What We Are Looking For:

• Experience: Minimum of 1 years of dental front office experience is required.  Previous dental assisting experience is a plus!
• Software Savvy: Proficiency with dental practice management software (experience with  Eaglesoft and  Weave is a massive plus!).
• Insurance Expertise: Deep understanding of dental coding, insurance billing, and how to successfully navigate claim denials.
• The Right Attitude: A proactive problem-solver, highly organized, adaptable, and possess the emotional intelligence to handle a variety of patient and team needs with grace.

Why You’ll Love Working Here:

• Stability: We have a loyal patient base and a deeply rooted presence in the community.
• A Supportive Team: We value collaboration, mutual respect, and open communication.
• Compensation: Will be discussed at the initial interview and will depend on experience.
• Benefits: Will be discussed at the initial interview.

To Apply:

Please submit your resume along with a brief cover letter telling us why you’re the perfect person for this position.