Associate Customer Support Technician (Fully Remote)

Not Disclosed

Remote job

Respond promptly to customer inquiries via phone, email, and chat. Triage, troubleshoot, and document customer issues to ensure effective resolution. Escalate complex issues to appropriate internal teams while maintaining a customer-first approach. What we're looking for: At least 1 year of customer service experience with strong communication skills. Comfort with technology, Microsoft applications, and problem-solving. Familiarity with support tools like Salesforce, Freshdesk, or Jira is a plus. What we offer: Medical, dental, and vision coverage, plus holiday and vacation time. Health and wellness days and an additional paid day off for your birthday. A people-focused culture with opportunities for professional growth. Not Disclosed They provide cloud-based insurance technology and software solutions to their customers. They foster a people-focused culture emphasizing collaboration, inclusion, trust, and professional growth. #J-18808-Ljbffr Not Disclosed

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Vacancy posted 2 days ago

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