Business Development Representative

Lead Management Support the sales force in qualifying leads from multiple sources. Research and identify opportunities for follow‑ups for the sales force. Collaborate with the sales team to identify and convert target accounts. Accurately track and document activities, interactions with leads, and the outcomes. Update the backlog of leads as needed. Pipeline Management Assist the sales force by accurately creating and managing projects in CRM. Follow up on projects, probabilities, dates, win/loss. Track projects from lead → quote → opportunity → order → project completion. Collaborate with sales, marketing, customer service, and operations to improve business performance. Confirm order coding is correct in Power BI reporting and partner with customer service to update as needed. Identify opportunities for improvement. Maintain standardization of process and workflows. Attend weekly, monthly, and quarterly performance meetings. Quote Management Create quotes and SPAs. Ensure pricing logic, splits, and margin rules are applied correctly in CRM. Ensure quotes follow approval workflows, SPA rules, and customer portal requirements. Confirm proper account selection, customer hierarchy, ship‑to/bill‑to accuracy, and quote ownership. CRM Support Provide one‑on‑one assistance to the sales force on navigating the site. Assist with lead activities and follow‑up tasks. Manage and maintain CRM customer account data, including creation, updates, hierarchies, and ownership alignment. Create, update, and maintain customer contacts. Monitor data quality; identify and resolve duplicates, inaccuracies, and incomplete records. Set up national accounts and link related companies to these accounts. Create personalized dashboards and views. Communicate requests for changes and additions per guidelines. Follow SOPs and enforce guidelines for data integrity and governance standards. Create consistency across all regions and sales reps. Education & Experience Associate degree in a related field or relevant experience. Strong organizational and time‑management skills. Ability to prioritize multiple tasks. Detail‑oriented and meticulous. Strong problem‑solving skills. Ability to work well under pressure with time‑sensitive data. Excellent interpersonal and communication skills, both written and verbal. Strong team player with commitment to company values. Knowledge of Dynamic CRM and MS Power BI is a plus but not required. What We Offer A commitment that safety is #1. Competitive benefits, pay, and retirement plan options. Career growth, stability, and flexible work arrangements. Equal Opportunity Employment Tarkett is an equal opportunity employer. We value diversity in backgrounds and experiences and promote an inclusive workplace where all employees can perform at their best. #J-18808-Ljbffr