OFFICE ASSISTANT

Office AssistantWe continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.Position Overview: Under general supervision, performs a variety of difficult and responsible clerical work in the Springfield office. Serves as a receptionist, disseminates information to the public via telephone and/or walk in inquiries of the functions of the Department, receives and greets visitors and telephone inquiries. Provides clerical office support, including but not necessarily limited to preparing and typing documents, scheduling of conference rooms, creating and maintaining spreadsheets, filing, entering data into database, answering general inquiries, processing mail, and maintaining the office. Collaborates with onsite personnel to maintain intra office security program for all visitors entering the Springfield office reception area.State of Illinois Benefits: Health, Life, vision, and dental insurance 12 weeks paid maternity/paternity leave Pension Plan – Vesting at 10 years for Tier II Full 20-year retirement awards free health insurance during retirement Deferred compensation and other pre-tax benefits programs Paid state holidays, 12-14 days annually 3 paid Personal Business Days annually 12 Paid Sick Days annually (Sick days carry over year to year) 10-25 Days of Paid Vacation time annually (10 days in year one of employment) Personal, sick, and vacation rates modified for 12 hour work schedules (as applicable) Employee Assistance Program and/or mental health resourcesEssential Functions: Under general supervision, serves as a receptionist for the Springfield office. Provides clerical office support, including but not necessarily limited to preparing and keyboarding documents, scheduling of conference rooms, creating and maintaining spreadsheets, filing, entering data into database, answering general inquiries, processing mail, and maintaining the office. Collaborates with onsite personnel to maintain intra-office security program for all visitors entering the office reception area; i.e. security registration and visitor identification passes for all visitors, respondents, attorneys, and the general public. Performs other duties as required or assigned which are reasonable within the scope of the duties enumerated above.Minimum Qualifications: Requires knowledge, skill, and mental development equivalent to completion of high school. Requires one year of related office experience. Requires skill in keyboarding accurately at 35 wpm.Preferred Qualifications: Prefers at least two years working with basic office computer software. Prefers at least three years' experience conducting customers service via phone, email, and in person. Prefers at least four years working in a professional office environment.Conditions of Employment: Requires the ability to pass an Agency conducted background check. Requires skill in keyboarding accurately at 35 wpm.