Strategy & Bus Ops Analyst

Strategy & Bus Ops Analyst

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

Itron is seeking a Strategy & Bus Ops Analyst to join the Resiliency Solutions team. This role partners closely with account teams on strategic opportunities, helping customers clearly understand and quantify the business value of technology solutions in the Utilities & Energy sector. The Strategy & Bus Ops Analyst is accountable for developing compelling business cases, ROI models, and value narratives that accelerate deal cycles, increase win rates, and strengthen long-term customer outcomes. This role also contributes to continuous improvement initiatives that enhance revenue performance, sales effectiveness, and value-based selling practices across the organization.

Duties and Responsibilities

• Partner collaboratively with Account Executives and Solution Consultants to shape deal strategy, align on customer priorities, and deliver a consistent, customer-centric, value-led approach throughout the sales cycle.
• Engage authentically with customers to uncover business challenges, define success metrics, and co-create value hypotheses aligned to operational, financial, and strategic priorities within Utilities & Energy organizations.
• Lead the development of business cases, ROI models, and financial analyses that clearly articulate economic impact, support investment decisions, and enable deal acceleration and expansion.
• Present value narratives to customer executives (e.g., CEOs, GMs, CxOs, SVPs) with confidence, accountability, and analytical rigor, addressing questions and objections with clarity and professionalism.
• Embed value-based selling methodologies into active opportunities, ensuring economic impact and outcomes are consistently communicated across all customer interactions.
• Collaborate cross-functionally with Sales, Marketing, and Product teams to develop innovative, scalable value frameworks, tools, benchmarks, and collateral that enhance pre-sales effectiveness and customer engagement.
• Analyze sales performance and processes to identify bottlenecks and opportunities, contributing insights and recommendations that improve revenue outcomes and customer experience.
• Support continuous improvement of value engineering standards by sharing best practices, refining templates, and contributing to an agile, learning-oriented sales culture.

Required Skills & Experience

• 3+ years of experience in value consulting, management consulting, or a comparable analytical, customer-facing role with a strong emphasis on business case development and ROI analysis.
• Demonstrated ability to translate complex financial and operational analyses into clear, compelling business narratives that support informed decision-making.
• Strong analytical and financial modeling skills, with high attention to detail and accountability for accuracy.
• Executive presence with the ability to confidently communicate insights and defend assumptions with senior stakeholders.
• Results-oriented mindset with a focus on impact, execution, and customer outcomes.
• Self-starter who can independently lead initiatives while collaborating effectively across teams, functions, and time zones.
• Willingness and ability to travel approximately 30%.

Preferred Skills & Experience

• Experience working in or supporting the Utilities & Energy sector, particularly within a technology or SaaS environment.
• Experience partnering closely with sales teams in a quota-driven environment and supporting complex, consultative sales cycles.
• Familiarity with value-based selling methodologies and tools.
• Strong process orientation with excellent written, verbal, and presentation skills.
• Proven ability to work collaboratively in diverse, cross-functional teams while maintaining agility in a fast-paced environment.

Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.

Travel: Up to 40%

Benefits Info: This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for! The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience. Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at View phone number on click.appcast.io or email View email address on click.appcast.io.

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: