Operations Coordinator

Compensation: $60,000 - $70,000 per year About the Role We are seeking a highly organized and proactive Operations Coordinatorto support our client's transportation and logistics team. In this role, you will serve as a critical link between dispatch, drivers, customers, and internal departments, helping ensure shipments move efficiently from pickup to delivery. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and has a strong commitment to accuracy, customer service, and operational excellence. If you're detail-oriented and passionate about logistics, we want to hear from you. What You'll Do: Transportation & Systems Coordination Manage and maintain shipment and load information within the Transportation Management System (TMS), ensuring data accuracy and completeness. Create, update, and finalize dispatch records and customer orders. Monitor shipment progress and proactively identify delays, exceptions, or service concerns. Coordinate updates related to appointment scheduling, routing changes, and delivery status. Support operational reporting, billing processes, and data integrity initiatives. Maintain load tracking tools, reports, and operational dashboards. Logistics Operations Support Partner with dispatch teams to provide real-time shipment visibility and operational support. Communicate service updates and potential disruptions to key stakeholders. Escalate critical transportation issues and assist with problem resolution. Support load planning activities through administrative coordination and follow-through. Help ensure customer commitments and service expectations are consistently achieved. Administrative & Process Support Organize and maintain transportation documentation and operational records. Assist with document management, scanning, filing, and record retention processes. Generate reports, spreadsheets, and performance-related data as needed. Support process improvement projects and departmental initiatives. Perform additional operational and administrative duties as assigned. What We're Looking For High school diploma or equivalent required; Associate's degree preferred. Experience in logistics, transportation, dispatch, operations, customer service, or administrative support preferred. Experience with transportation software platforms (McLeod experience is a plus). Strong proficiency with Microsoft Office Suite, including Excel, Outlook, and Word. Excellent organizational and time-management skills. Strong communication skills with the ability to collaborate across teams. Ability to manage multiple priorities in a dynamic environment. High level of attention to detail and commitment to accuracy. Self-motivated with the ability to work independently and as part of a team. Key Success Traits Detail-Oriented Excellent Communicator Why Join? Be part of a fast-growing transportation and logistics operation. Work with a collaborative and supportive team. Gain exposure to transportation management, dispatch operations, and supply chain processes. Opportunity for professional growth and advancement. What's Offered: Medical, dentals, and vision insurance Paid Time Off and Vacation days 401k Matching Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements #J-18808-Ljbffr LHH