PT Service Manager

Job Details Location: Edinburg, TX 78539 Primary Objective As a member of store management, the primary objective is to provide customers with quality team service, maintain clean and organized surroundings in accordance with company standards and instructions; share the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge. Abilities Exercise good judgment and initiative to supervise and direct the activities of the store. Maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth workflow. Communicate effectively, coordinate staffing schedules to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintain a good working relationship with co‑workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations. Qualifications Typical Physical Demands: Requires full range of body motion, including walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye‑hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours. Minimum 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as a sales/cashier at Melrose. To promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR) Bronze & Silver Stores: Must be a minimum of 18 years old. If still in high school must be a senior. Gold & Platinum Stores: Must be a minimum of 18 years and out of high school. #J-18808-Ljbffr