Administrative Assistant/Data Entry

Job Description We are seeking a dependable and compassionate Administrative Assistant to support our Trauma Recovery Center (TRC), a trauma-informed program serving individuals impacted by violent crime. This role is often the first point of contact for clients and plays a key part in keeping services organized, accessible, and running smoothly. The ideal candidate is detail-oriented, professional, and comfortable balancing front-desk responsibilities with scheduling and data tracking. Key Responsibilities Answer incoming phone calls and respond to inquiries in a professional and trauma-informed manner Schedule, confirm, and manage client appointments for therapy, case management, and peer support services Greet clients and visitors and help maintain a welcoming, confidential environment Maintain accurate client records and administrative files in compliance with HIPAA Enter and track service data, outcomes, and program activity in electronic systems Assist with compiling reports for program monitoring and funder requirements Support general office operations, including filing, scanning, copying, and correspondence Communicate effectively with clinical and program staff regarding scheduling and administrative needs Qualifications High school diploma or GED required (associate degree preferred) 1-2 years of administrative, front-desk, or office support experience Strong organizational skills and attention to detail Excellent verbal and written communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to handle sensitive information with discretion and professionalism Comfort working with individuals who have experienced trauma Preferred Qualifications Experience in a behavioral health, healthcare, or social services setting Familiarity with electronic health records or data tracking systems Bilingual candidates strongly encouraged to apply What We Offer Meaningful work supporting trauma survivors Collaborative, mission-driven team environment Training in trauma-informed practices Competitive pay and benefits #J-18808-Ljbffr