Payment Specialist

Payment Specialist

The Payment Specialist will be responsible for assisting the Accounting team with all payment related aspects of the homeowner's association practice. This individual will be responsible for review of online payments and check payments from homeowners, ensuring the payments are accurately recorded in each homeowner account, preparing payment memos for clients, processing payments approved by the paralegals, and forwarding payments as necessary.

Essential functions include:

• Effectively communicate with paralegals to ensure timely process of payments.
• Review and prepare payment receipts for processing.
• Analyze notes, documents, and pertinent information to proceed with payment processing.
• Analyze and synthesize complex or diverse information; collect and research data.
• Input billable time entries accurately, timely, and in compliance with firm and client billing guidelines.

Knowledge, skills, and abilities include:

• Strong ability to multi-task; high level of time-management skills.
• Attentive to details with good follow through and follow up, possess the ability to anticipate what needs to be done.
• Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets.
• Superior verbal and written communication skills; excellent proofreading skills.
• Ability to effectively interact and communicate with others, both externally and internally all organizational levels and locations.
• Strong knowledge of MS Office applications, including Word, Excel, PowerPoint, Adobe and Outlook; Ability to learn and effectively utilize various computer applications and other forms of technology.
• Ability to maintain a customer/client focus and build rapport with others inside the firm.
• Firm but courteous telephone manner when dealing with delinquent accounts.
• High level of professionalism; maintain confidential information.
• Proven ability to take initiative in order to meet client/customer needs.
• Work independently with minimal supervision.
• Ability to adapt to changing priorities and remain calm in high pressure situations.
• Perform collection activities on past-due accounts, including client outreach, payment follow-up, account research, and coordination with attorneys and staff to facilitate payment resolution.

Training and experience:

• Minimum High School Diploma or equivalent.
• A minimum of two to three years experience in a similar position, collections experience preferred.

Compensation is based on experience. Bonus eligible. Firm benefits include medical, dental, vision, accident, cancer, critical illness, long term care, LTD, STD, 401(k), paid parking and lunch.

Roberts Markel Weinberg Butler Hailey PC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

RMWBH has been recognized as one of Houston's Best Places to Work™ and Houston's Best and Brightest Companies to Work For™.

We are not working with recruiters to fill this position.