Account Care Educator - Specialty Pharmacy
AssistRx
Job Title
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. You will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues.
Responsibilities include:
- Single point of contact for questions and inquiries from the prescriber, patient, and field agent by territory.
- Identifies applicable programs and facilitates next steps.
- Holistically communicates the statuses of all patient support activities.
- Liaison with other program-specific Assist resources to secure outcomes for active patients.
- Accepts inbound calls for assigned territory or overflow of other territories and provides one call resolution support.
- Ensures protection is insured.
- Performs other related duties as assigned by management.
Vacancy posted 3 days ago
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